Public Tickets
plebrutus
cannot upload home slide banerClosed
Claue - Magento Theme
Updated November 10, 2017 at 4:12am
9
Most recent comment from [deleted]:Hello,Please refer this post to know how to create a cms page and use it as a homepage, https://www.mageplaza.com/kb/how-to-add-a-new-cms-page-magento-2.html
Robin
Home Page ConfigClosed
Claue - Magento Theme
Updated November 10, 2017 at 9:42am
2
Most recent comment from Robin :Worked it out.
Alessandro Magi
Various error from logClosed
Claue - Magento Theme
Updated November 9, 2017 at 8:36am
5
Most recent comment from [deleted]:Hi Alessandro,Very happy when support for you. Close the ticket, if you have any problem, please contact. I will support for u.Best regards.
81206574
Checkout theme problem on Mobile siteClosed
Claue - Magento Theme
Updated November 9, 2017 at 2:50am
6
Most recent comment from [deleted]:Hello,Sorry it is impossible to change, it depend on your product image
tarekkhalaf
mobile logo not centeredClosed
Claue - Magento Theme
Updated November 9, 2017 at 2:28am
12
Most recent comment from [deleted]:Hi,I think that it is quite ok, the logo will be center follow screen width.
Marc-Andre
Swatchs not workingClosed
Claue - Magento Theme
Updated November 9, 2017 at 1:55am
5
Most recent comment from Marc-Andre:Hi,I was able to resolve this with using your update to 1.4.5 and then applying the 2.1.6+ patch.It seems like it's ok for now :) THanks for your help
Niyati Vij
facebook login errorClosed
Claue - Magento Theme
Updated November 9, 2017 at 1:47am
4
Most recent comment from [deleted]:Hello,So please provide your site info ( site url, admin account and ftp access detail ) I will check for you
pleple
Frontend Builder ProblemClosed
Claue - Magento Theme
Updated November 8, 2017 at 4:08pm
2
Most recent comment from [deleted]:HelloThanks for your feedback, can you please provide your site info ( site url, admin account and ssh account ) I will check for you
Marc-Andre
Upgrade from 2.1.7 to 2.1.9 compilation failedClosed
Claue - Magento Theme
Updated November 7, 2017 at 5:20pm
2
Most recent comment from [deleted]:Hello,We had a lot of the updates for theme, you have to update theme before updating magento, we changed our theme to compatible with new magento versions.
Venugopal
Couldn't create new banner for homepageClosed
Claue - Magento Theme
Updated November 7, 2017 at 1:10pm
1
Most recent comment from Venugopal:How to add new banner image from adminpanel to homepage banner slider.
Joydiip Ghosh
Theme is not loadingClosed
Claue - Magento Theme
Updated November 7, 2017 at 7:11am
14
Most recent comment from [deleted]:Hello,You can be easy to download it on the themeforest, please login to themeforest by account that you used to buy our theme
Wasim
Magento Claue Front end sideClosed
Claue - Magento Theme
Updated November 6, 2017 at 6:50am
2
Most recent comment from [deleted]:Hello,Thanks for your feedback,1) Please follow this post to change the copyright at the footer: https://www.magestore.com/magento-2-tutorial/how-to-change-magento-2-copyright-notice-in-footer/2) Abo ...
mehmetokmen
when install on lolacle wampserverClosed
Claue - Magento Theme
Updated November 6, 2017 at 3:41am
2
Most recent comment from [deleted]:Hello,Thanks for your feedback, we have already fixed this error in newest theme version, so please go to themeforest to download newest package then update for your site and try again with QuickStart ...
Carlos
database demo problems importClosed
Claue - Magento Theme
Updated November 6, 2017 at 3:00am
10
Most recent comment from [deleted]:Hello,THanks for your feedback, as the report is showing "Invalid backend model specified: ultramegamenu/category_attribute_backend_grid_columns", the problem is relating to "ultramegamenu", maybe it ...
eddieto
installationClosed
Claue - Magento Theme
Updated November 5, 2017 at 4:01am
2
Most recent comment from eddieto:Sorry, I solved this.I use the quickstart sql and successfully import the database. then everything fine