Public Tickets
caos989
Mobile MenuClosed
Claue - Magento Theme
Updated October 30, 2023 at 7:24am
1
Most recent comment from caos989:I noticed that the Submenu Arrow ">" was not working correct on my new phone. Maybe because a higher resolution?I think it is because the link is just working when you click exactly on the ">" Symbol. ...
Algoritma Srl
Deals - Configurable ProductsClosed
Claue - Magento Theme
Updated October 11, 2023 at 10:47am
19
Most recent comment from James:Check out this Magento 2 Daily Deals Extension
Sudhakar
Theme Font size and Font Family not workingClosed
Claue - Magento Theme
Updated October 6, 2023 at 9:21am
2
Most recent comment from Magento Team:Hi,We checked the Font Family issue -- Default it still works fine.https://www.awesomescreenshot.com/video/21365814?key=6c4586c6f7f1b65db9daf14dba0eeff7We think you haven't cleared the cache yet. ...
sairam6172
Magento Claue theme download issueClosed
Claue - Magento Theme
Updated October 6, 2023 at 1:36am
4
Most recent comment from Magento Team:Hi,We think you should contact Themeforest or Envato to resolve this issue.Thank you.
emanueljosue
What is the patches/patch_for_theme_version_2.1.22 folder in Claue Magento 2 ?Closed
Claue - Magento Theme
Updated September 6, 2023 at 10:12pm
3
Most recent comment from emanueljosue:Thank you, I was able to move forward with your instructions!
Victor
import tempalteClosed
Claue - Magento Theme
Updated July 7, 2023 at 1:19am
2
Most recent comment from Magento Team:Hi,can you please follow our document:https://guid.arrowtheme.com/magento/claue/v2/#install-themein step 5: we have described it well:and data theme demo in : Thank you!
dhrupads1
Unable to import sql databaseClosed
Claue - Magento Theme
Updated June 30, 2023 at 1:45am
2
Most recent comment from Magento Team:Hi,In mysqld.cnf under [mysqld] section add this line:
show_compatibility_56 = On
and restart mysqld (for ubuntu its sudo service mysql restart)We recommend using our Magento 2 and Claue 2 instance ...
bhavanishankarr
Unable to see Shipping Methods in checkoutClosed
Claue - Magento Theme
Updated July 3, 2023 at 9:26am
2
Most recent comment from bhavanishankarr:Hi there, can i have update please..
jencoholdings
customise categlogue catefory menuClosed
Claue - Magento Theme
Updated June 29, 2023 at 9:09am
2
Most recent comment from jencoholdings:Hello,Is there any update for the same ?
unopuntozero
issue with taxClosed
Claue - Magento Theme
Updated April 19, 2023 at 1:16am
2
Most recent comment from Magento Team:Hi,We are still working on your remaining errors, we need more time to process it, I will try to have feedback for you soonThanks.
kencarlsen
Customize menuClosed
Claue - Magento Theme
Updated March 17, 2023 at 3:07am
2
Most recent comment from Magento Team:Hi,Sorry to take a lot of time. I have received your questions. I will try to have feedback to you soon.Thanks
kencarlsen
Import blocks not possibleClosed
Claue - Magento Theme
Updated March 17, 2023 at 3:06am
3
Most recent comment from Magento Team:Hi,Your problem has been solved. Please close this ticket.Thanks
yue
header and footer style cannot be setClosed
Claue - Magento Theme
Updated March 9, 2023 at 8:00am
2
Most recent comment from [deleted]:Hi yue.Please send us admin information and FTP, SSH.We will check it in your site.Thanks
tr_tushar
Same problem, full megamenu is not showing.Closed
Claue - Magento Theme
Updated March 8, 2023 at 1:10pm
3
Most recent comment from tr_tushar:Hello,I was waiting for the update. Any luck regarding the issue?
kaushal patel
Theme Purchase HelpClosed
Claue - Magento Theme
Updated March 2, 2023 at 8:02am
2
Most recent comment from [deleted]:Hi kaushal patel,
1. Yes, with onetime payment you will have lifetime update.
2. You can read the refund policy here: https://themeforest.net/page/customer_refund_policyThanks