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Public Tickets

erwynw Issue while signup and modifying userClosed   Claue - Magento Theme   Updated February 24, 2023 at 2:07am   2 Most recent comment from [deleted]:Hello,Please send us admin information.We will check it in your site.Thanks c_nutz Backend is freezingClosed   Claue - Magento Theme   Updated February 23, 2023 at 6:11pm   12 Most recent comment from Mark Taylor:I found a solution to this.  It appears as though the JQuery in the theme hasn't been updated to comply with 3.x.  I did a search for the JQuery function that was causing problems:$(window).loa ... Mark Taylor Testimonials Not SavingClosed   Claue - Magento Theme   Updated February 23, 2023 at 8:35am   3 Most recent comment from Mark Taylor:That worked, thanks.  I created a blank 1x1 gif and uploaded it.  Now it's saving.  Thank you. attilaturtoczki Menu missing in Claue2Closed   Claue - Magento Theme   Updated February 16, 2023 at 12:52pm   6 Most recent comment from attilaturtoczki:Thanks Danny!I this solution is OK. Problem solved.Best regardsAttila erwynw Issues with the themeClosed   Claue - Magento Theme   Updated February 14, 2023 at 10:12am   2 Most recent comment from [deleted]:Hi,-  The product list and grid view buttons on the listing page at https://buft26ynrq9p5bi4.mojostratus.io/all-products.html# are not functioning properly.=> I fixed.- On the product details page, ... Mark Taylor Uncaught TypeError: url.indexOf is not a functionClosed   Claue - Magento Theme   Updated January 30, 2023 at 8:50am   15 Most recent comment from [deleted]:Thank your solution! caos989 different Layered Navigation LayoutsClosed   Claue - Magento Theme   Updated January 12, 2023 at 9:17am   8 Most recent comment from [deleted]:I only change file: app/code/MGS/InstantSearch/view/frontend/templates/search/product/list.phtml Hagop CORE BUGClosed   Claue - Magento Theme   Updated January 11, 2023 at 9:46am   3 Most recent comment from Hagop:Thank you for your response.Since this is a public ticket and I can't disclose passwords, I've create same issue tickethttps://arrowhitech.ticksy.com/ticket/3205206/and added the the request ... tr_tushar Sub menu items are not showing properlyClosed   Claue - Magento Theme   Updated January 9, 2023 at 10:43am   2 Most recent comment from [deleted]:Hi,How about you if I add a scrollbar to the right of the menu? vipul v1 not supported for 2.4.5*Closed   Claue - Magento Theme   Updated January 3, 2023 at 10:49am   23 Most recent comment from [deleted]:Hi,You could apply our new patch 2.4.5. Thanks albundy2 brand and brand logo on product info pageClosed   Claue - Magento Theme   Updated December 26, 2022 at 7:44am   4 Most recent comment from [deleted]:Hi,We don't support show brand logo in product info main but you can refer the file below:app/code/MGS/Brand/view/frontend/templates/brand/product/product_brand_img.phtml tr_tushar 2nd level sub menu is not working on mobile deviceClosed   Claue - Magento Theme   Updated December 23, 2022 at 2:27pm   11 Most recent comment from kdrgry1342:This is screenshot caos989 diffrent Layered Navigation LayoutsClosed   Claue - Magento Theme   Updated December 20, 2022 at 3:18pm   5 Most recent comment from [deleted]:Hi ankitvashist765 I'm so sorry. I only support the category Magento. Thanks ecr Extending supportClosed   Claue - Magento Theme   Updated December 8, 2022 at 2:11pm   1 Most recent comment from ecr:Hi,I would like extending support as reminded by envato (I just received an email "Upcoming Support Expiry + Pre-Expiry Extension Offer" from them) at the price they offer : US$ 46,88. but clicking on ... storm360 360 VideoClosed   Claue - Magento Theme   Updated December 13, 2022 at 10:17am   8 Most recent comment from storm360:Hi Danny, We currently have a few people working on this site at the moment. But will send across the details when availability comes up. Thanks, Connor.