Public Tickets
acreativestudiouk
Where to enter custom css?Closed
Claue - Magento Theme
Updated December 7, 2021 at 6:23am
2
Most recent comment from [deleted]:Dear acreativestudiouk Thank you for your ticket Please refer this article for your questionhttps://arrowhitech.ticksy.com//article/17281/Thank you and I hope you have a nice day
saneh
Want all categories under DEPARTMENTS main ,not one step ahead.Closed
Claue - Magento Theme
Updated December 5, 2021 at 3:50am
4
Most recent comment from [deleted]:Dear camsolut Yes, I see the issue, you did it right except in MGS -> Megamenu -> manage items, you should create categories instead of another"Department"Please refer our article here for better un ...
lignedublanc
the loader never leaves on builder pageClosed
Claue - Magento Theme
Updated November 26, 2021 at 2:41am
13
Most recent comment from [deleted]:Dear Desiree Stumeijer, Thanks for your responses. First of all, we are sorry for any inconveniences. I received your points of view about this error and will forward it to our dev team. We will t ...
ajayarjitsingh
Page BuilderClosed
Claue - Magento Theme
Updated November 10, 2021 at 7:10pm
9
Most recent comment from ajayarjitsingh:Hello Jeremy,Thanks for the update. I did raise a refund request with ThemeForest after your previous comment. However, haven't heard back from them yet so I asked you again. Also, I can't ...
SolentBeds
Text Swatches on Products Grid not Fully VisibleClosed
Claue - Magento Theme
Updated October 28, 2021 at 7:39am
9
Most recent comment from [deleted]:Dear SolentBeds Thank you
anamariacozma
Theme UpgradeClosed
Claue - Magento Theme
Updated October 28, 2021 at 3:11am
4
Most recent comment from [deleted]:Dear anamariacozma Thank you
ajayarjitsingh
Back End Page EditingClosed
Claue - Magento Theme
Updated October 20, 2021 at 8:09am
2
Most recent comment from [deleted]:Dear ajayarjitsingh Please refer this article for your problemhttps://arrowhitech.ticksy.com//article/17558/Thank you
Jaafar BOUNAIM
Shop by BrandClosed
Claue - Magento Theme
Updated October 13, 2021 at 2:39am
8
Most recent comment from [deleted]:Dear Jaafar BOUNAIMThank you for letting us know
SolentBeds
Javascript causing page to be excessively slowClosed
Claue - Magento Theme
Updated October 5, 2021 at 5:24pm
2
Most recent comment from [deleted]:Dear SolentBeds Thank you for your ticketPlease refer this article for your problemhttps://arrowhitech.ticksy.com//article/16988/Have a nice day
SolentBeds
Page has no stylesheetClosed
Claue - Magento Theme
Updated October 4, 2021 at 4:32pm
3
Most recent comment from [deleted]:Dear SolentBedsThank you for letting us know
ankesh4040
Theme Patch Issue Claue themeClosed
Claue - Magento Theme
Updated October 3, 2021 at 5:38am
2
Most recent comment from [deleted]:Dear ankesh4040Thank you for your ticketCould you please give us your site info ( admin url, admin account and ftp/ssh access detail )? So we can specify whether or not your issue is a theme bug. If ...
Sheng93
Smile Elastic SearchClosed
Claue - Magento Theme
Updated September 30, 2021 at 7:29am
5
Most recent comment from Sheng93:ok, thank you for your reply. please close this ticket.
mvpsportsaxd
Empty pages, no contentClosed
Claue - Magento Theme
Updated September 29, 2021 at 4:15am
2
Most recent comment from [deleted]:Dear mvpsportsaxd Thank you for choosing our themeCould you please give us your site info ( admin url, admin account and ftp/ssh access detail )? So we can specify whether or not your issue is a the ...
anamariacozma
Translate themeClosed
Claue - Magento Theme
Updated September 28, 2021 at 6:31pm
2
Most recent comment from [deleted]:Dear anamariacozmaThank you for your ticketPlease refer this article for your questionhttps://arrowhitech.ticksy.com//article/16670/Have a nice day
Vijay
Minimum System requirementsClosed
Claue - Magento Theme
Updated September 20, 2021 at 2:43am
2
Most recent comment from [deleted]:Dear Vijay,Claue theme doesnt have any special requirements for the server, in fact, it depends on the version of Magento you're using, you just need to apply the patch of theme for the proper ...