Public Tickets
garald7
Category Image dont ShowClosed
Claue - Magento Theme
Updated June 30, 2021 at 6:29pm
4
Most recent comment from [deleted]:Dear garald7,There must be some errors in JSCould you please give us your site info ( admin url, admin account and ftp/ssh access detail )? So we can specify whether or not your issue is a theme bug. ...
unopuntozero
ajax scrollClosed
Claue - Magento Theme
Updated June 30, 2021 at 6:13am
2
Most recent comment from [deleted]:Dear unopuntozero,
Thank you for your ticket
Can you please give us some samples?
Have a nice day
SolentBeds
Contact Us Page - Contact Form MissingClosed
Claue - Magento Theme
Updated June 25, 2021 at 3:25am
4
Most recent comment from [deleted]:Dear SolentBeds,Thank you for letting us knowNow, I will close this ticket
rogeriocpe
Mega MenuClosed
Claue - Magento Theme
Updated June 24, 2021 at 7:10am
4
Most recent comment from [deleted]:Dear rogeriocpe,Color for each sectionI understand what you mean but this is out of our support scope, so sorry we cant support it for free, if you want us to make the changes for you, you will need ...
garald7
BannerClosed
Claue - Magento Theme
Updated June 23, 2021 at 10:01am
2
Most recent comment from [deleted]:Dear garald7,Thank you for your ticketPlease refer this article for your questionhttps://arrowhitech.ticksy.com//article/12062/Have a nice day
MESCLEFS
BugClosed
Claue - Magento Theme
Updated June 21, 2021 at 9:34am
2
Most recent comment from [deleted]:Dear MESCLEFS,I'm not sure what exactly is your question. You can download the newest version on themeforestThank you
enyiapp
ERROR WHEN YOU SEARCH FOR A PRODUCTClosed
Claue - Magento Theme
Updated June 20, 2021 at 12:41pm
4
Most recent comment from [deleted]:Thank you for your feedback.
Yes, I will close it with your permission and we will check other tickets for you as soon as possible.
Have a nice weekend.
enyiapp
Please fix the website to the old stateClosed
Claue - Magento Theme
Updated June 20, 2021 at 12:40pm
3
Most recent comment from [deleted]:Thank you for your feedback. Yes, I will close it with your permission and we will check other tickets for you as soon as possible. Have a nice weekend.
enyiapp
RECOMMENDED SIZE FOR PRODUCT IMAGEClosed
Claue - Magento Theme
Updated June 17, 2021 at 5:27am
2
Most recent comment from [deleted]:Dear enyiapp,There is no recommended size, you can set it in admin Thank you
enyiapp
PLEASE FIX JS ISSUEClosed
Claue - Magento Theme
Updated June 17, 2021 at 5:19am
22
Most recent comment from [deleted]:Dear enyiapp,Thank you for letting us know
Ellie
Missing product image in PDPClosed
Claue - Magento Theme
Updated June 15, 2021 at 9:05am
4
Most recent comment from Ellie:Dear Jerermy,Thank you for your support. I have checked and confirmed it works.Best regards,Ellie.
plus91pro
Newsletter Popup BugClosed
Claue - Magento Theme
Updated June 15, 2021 at 5:05am
5
Most recent comment from [deleted]:Dear plus91pro,We have checked and found that the problem is because of AbandonedCart module (/var/www/html/finerock/app/code/Sparsh/AbandonedCart module), please contact the 3rd party vendor for the ...
Ellie
Claue doesn't support a moduleClosed
Claue - Magento Theme
Updated June 18, 2021 at 3:56am
3
Most recent comment from [deleted]:Hi Ellie,Sorry for making you waitOur devs said that they see the module was working fine. Can you please confirm?Thank you
garald7
Change Icon SizeClosed
Claue - Magento Theme
Updated June 10, 2021 at 6:47am
6
Most recent comment from [deleted]:Dear garald7,This is how custom style section looks likeThank you
Ana Maria Seceta
Magento crashed after adding the themeClosed
Claue - Magento Theme
Updated June 10, 2021 at 4:56am
5
Most recent comment from [deleted]:Dear Ana Maria Seceta,Thank you for letting us know