Public Tickets
topsearch85
Magento version 2.4.2Closed
Claue - Magento Theme
Updated May 7, 2021 at 1:37am
2
Most recent comment from [deleted]:Dear topsearch85,Thank you for your ticketWe dont have the patch for 2.4.2 yet, please use the patch for 2.4.1 instead. If you have any problem, we will help you to fixPlease note: According to our ...
mantzas
Claue - Edit Product page headerClosed
Claue - Magento Theme
Updated May 2, 2021 at 5:45pm
14
Most recent comment from [deleted]:Dear mantzas,Thank you for your fervency
SolentBeds
Newsletter Subscription doesn't show confirmationClosed
Claue - Magento Theme
Updated April 29, 2021 at 4:19am
5
Most recent comment from [deleted]:Hi SolentBeds, You're welcome. Please let us know If we can close this ticket. Thank you
enyiapp
Disable breadcrumbClosed
Claue - Magento Theme
Updated April 27, 2021 at 5:09pm
8
Most recent comment from [deleted]:Dear enyiapp,I'm sorry, normally we dont support for customization. We are not in our office hours at this point, I already gave you my instruction, please try in advanceThank you for your under ...
SolentBeds
Brand Scroller Widget Not Rendering Properly in Mobile ViewClosed
Claue - Magento Theme
Updated April 27, 2021 at 4:10am
14
Most recent comment from [deleted]:Hi, Yes, thank for letting me know. Now, I will close this ticket with your permission. Have a nice day!
deepakshaniworld
Single images for product are not displaying in the product pageClosed
Claue - Magento Theme
Updated April 26, 2021 at 10:40am
8
Most recent comment from deepakshaniworld:Please go ahead and close the ticket.
franciskim
illegal_argument_exceptionClosed
Claue - Magento Theme
Updated April 26, 2021 at 10:10am
3
Most recent comment from [deleted]:Dear franciskim,Thank you for your ticket Please refer this article for your problemhttps://arrowhitech.ticksy.com//article/16671/We are still in plan of making patch for M2.4.2I hope you have a go ...
ronaldhanna
Error: Specified invalid parent id (Magento_Backend :: mgs )Closed
Claue - Magento Theme
Updated April 26, 2021 at 9:20am
8
Most recent comment from [deleted]:Dear ronaldhanna,Please check again, I cannot access your SSH. We also need a gate that can connect by Filezilla as well as your admin access detailsThank you
enyiapp
can not compare products on mobileClosed
Claue - Magento Theme
Updated April 26, 2021 at 8:17am
9
Most recent comment from [deleted]:Hi enyiapp, Thanks for letting me know. If you allow, I will close this ticket
But before closing the ticket, there is still one small thing but very important to us. Please help
If you are happy w ...
Delio
Header BuilderClosed
Claue - Magento Theme
Updated April 23, 2021 at 4:33am
6
Most recent comment from [deleted]:Dear Delio,I think you should create a header for your own, please refer this articlehttps://arrowhitech.ticksy.com//article/12178/Thank you
SolentBeds
Map not showing on store locatorClosed
Claue - Magento Theme
Updated April 23, 2021 at 8:52am
5
Most recent comment from [deleted]:Dear SolentBeds,We dont see any problem here. Everything work fine. Please reproduce issue and send us video so we could check it.Thank you
evolvefitwear
Will latest release work on 2.2.6?Closed
Claue - Magento Theme
Updated April 22, 2021 at 7:56am
3
Most recent comment from [deleted]:Dear evolvefitwear,Thank you for your ticketYes, as you can see, we made patch for each special version of MagentoIf you use M2.2.6, we have patch_for_magento_2.2.0_to_2.2.7If you use M2.3.6, we have ...
bwadigital
Javascript ProblemClosed
Claue - Magento Theme
Updated April 22, 2021 at 4:14am
2
Most recent comment from [deleted]:Dear bwadigital,Thank you for your ticketCould you please give us your site info ( admin url, admin account and ftp/ssh access detail )? So we can specify whether or not your issue is a theme bug. If ...
Delio
Magento 2.4.3Closed
Claue - Magento Theme
Updated April 22, 2021 at 4:11am
3
Most recent comment from [deleted]:Dear Delio,Thank you for letting us knowNow I will close this ticketHave a nice day
SolentBeds
Change backorder messageClosed
Claue - Magento Theme
Updated April 22, 2021 at 3:51am
2
Most recent comment from [deleted]:Dear SolentBeds,Thank you for your ticketClaue theme doesnt customize back order message. because of that, your ticket is out of our support scope. But I still had a few searches on the internet fo ...