Public Tickets
imran2392
Demo not workingClosed
Claue - Magento Theme
Updated August 19, 2021 at 2:09pm
2
Most recent comment from [deleted]:Dear imran2392,Thank you for your ticketI'm sorry for the inconvenience, our server is being down, we will fix it as soon as possibleHave a nice day
Krachtstroom
Disable Elasticsuite?Closed
Claue - Magento Theme
Updated August 15, 2021 at 3:38pm
4
Most recent comment from [deleted]:Dear liamdorts,Please just disable it normally, like you disable other extension/moduleThank you
wixitsolution
Change in domain nameClosed
Claue - Magento Theme
Updated August 3, 2021 at 6:10am
2
Most recent comment from [deleted]:Dear wixitsolution,Thank you for your ticketPlease use this key for technextgroup.comdGVjaG5leHRncm91cC5jb20yMDE1NTE1MAHave a nice day
argideli
New Products Not visible on frontendClosed
Claue - Magento Theme
Updated July 22, 2021 at 2:38pm
2
Most recent comment from argideli:It started after using the Claue theme
SolentBeds
404 Page showing only front controller issueClosed
Claue - Magento Theme
Updated July 22, 2021 at 9:02am
12
Most recent comment from [deleted]:Dear SolentBeds,Thank you for letting us knowIf you allow, I will close this ticketHave a nice day
Elgendy5591
Problem with GoDaddy hostingClosed
Claue - Magento Theme
Updated July 21, 2021 at 9:28am
4
Most recent comment from [deleted]:Dear Elgendy5591,I understand what you mean but this is out of our support scope, so sorry we cannot support it for free, if you want us to make the changes for you, you will need to pay extra for it. ...
Dawapay
Front End Page BuilderClosed
Claue - Magento Theme
Updated July 20, 2021 at 3:54am
6
Most recent comment from [deleted]:Dear Dawapay,According to our system operation rules. One ticket solve one problem only, for each other issue or question, please open a new ticket with your site infor ( admin url, admin account and ...
unopuntozero
Menu mobileClosed
Claue - Magento Theme
Updated July 17, 2021 at 3:54pm
4
Most recent comment from [deleted]:Dear unopuntozero,Ok, there is still one more suggestion. Please use "Template path hint" magento extension to find where is "setting" stored, change it manuallyThank you
William Oakley
MegamenuClosed
Claue - Magento Theme
Updated July 17, 2021 at 10:33am
8
Most recent comment from [deleted]:Dear William Oakley,You can disable the module byRun command line: php bin/magento module:disable MGS_MmegamenuThank you
unopuntozero
broken sections/blocks I frontend builderClosed
Claue - Magento Theme
Updated July 17, 2021 at 10:31am
7
Most recent comment from [deleted]:Dear unopuntozero,I mean I want us to wait to see whether the task of the ticket https://arrowhitech.ticksy.com/ticket/2814045/ can solve this problem as well or notThank you
enyiapp
Increase product size and add animation effectClosed
Claue - Magento Theme
Updated July 15, 2021 at 6:13pm
5
Most recent comment from [deleted]:Dear enyiapp,Thank you for letting us know
enyiapp
Products does not display on front endClosed
Claue - Magento Theme
Updated July 15, 2021 at 6:36am
4
Most recent comment from [deleted]:Dear enyiapp,Thank you for letting us know
rogeriocpe
Megamenu CustomClosed
Claue - Magento Theme
Updated July 13, 2021 at 6:56am
2
Most recent comment from [deleted]:Dear rogeriocpe,If you want to change color, you can refer this articlehttps://www.magesolution.com/themes/claue/docs/m2/index.html#st-color-defaultYou can try using custom stylehttps://www.magesolut ...
shivachamp
food theme not installingClosed
Claue - Magento Theme
Updated July 12, 2021 at 7:42am
6
Most recent comment from [deleted]:Dear shivachamp,Please read this articlehttps://arrowhitech.ticksy.com//article/16920/Thank you
Mark Taylor
Color options being X'd outClosed
Claue - Magento Theme
Updated July 8, 2021 at 2:33am
2
Most recent comment from [deleted]:Dear webbs462,n magento 2.4.1, elasticsearch is required, and it do not support multi select for filter. This is a problem with our customer, so we researched to find solution for this issue, and com ...