Public Tickets
gemini99
Issue with integration and role admin pageClosed
Claue - Magento Theme
Updated June 8, 2022 at 3:39am
2
Most recent comment from [deleted]:Hi gemini99,Thanks for your report. Can you send me your file edited? It will help us improve next patch update. Regards,Hyun
storm360
HTML Coding issueClosed
Claue - Magento Theme
Updated June 7, 2022 at 8:59am
7
Most recent comment from [deleted]:Hi storm360,The builder still normal, can you review it again? Please tell me if you not sure with it. Regards,Hyun
thegraphicsfactory
Claue Header ChangesClosed
Claue - Magento Theme
Updated May 27, 2022 at 1:06am
13
Most recent comment from [deleted]:Hi thegraphicsfactory,I think it take about 4-5 hours to update patchRegards,Hyun
storm360
How to Disable page preloaderClosed
Claue - Magento Theme
Updated May 24, 2022 at 8:27am
11
Most recent comment from [deleted]:Hi storm360,I've disable code in "app/design/frontend/Mgs/claue/Magento_Theme/templates/script.phtml" line 115Regards,Hyun
kpicouleau
Megamenu mobileClosed
Claue - Magento Theme
Updated May 18, 2022 at 9:30am
10
Most recent comment from [deleted]:Hi kpicouleau,
Ticket issue resolved. Please allow me to close this ticket.
Regards,
Hyun
ecr
Custom htmlClosed
Claue - Magento Theme
Updated May 17, 2022 at 8:54am
6
Most recent comment from [deleted]:Hi ecr,These class will save direct in field Special Html. Your custom class will be save like that.Ex: Nouveau is the default html. You just need to put your custom class like this NouveauRegards,Hy ...
Simon Plumbridge
Sitemap BlogClosed
Claue - Magento Theme
Updated May 18, 2022 at 9:44am
6
Most recent comment from [deleted]:Hi Simon,Our blog module is free module, does not have SEO function yet. We're still developing more function in future. You can use this module for SEO: https://magefan.com/magento2-blog-extensi ...
Simon Plumbridge
Product Video error.Closed
Claue - Magento Theme
Updated May 16, 2022 at 9:38am
2
Most recent comment from [deleted]:Hi Simon,Please check again preview image.Regards,Hyun
verigheteatcom
problems with product detailsClosed
Claue - Magento Theme
Updated May 10, 2022 at 1:07am
13
Most recent comment from [deleted]:Hi verigheteatcom,Sorry for delay. For second question. You need create or edit 1 tab in admin, assign it as static block then enter block name. Add text or picture in the block same name. It will sho ...
Fabrizio
Catalog SearchClosed
Claue - Magento Theme
Updated April 25, 2022 at 3:52am
2
Most recent comment from [deleted]:Hi Fabrizio,Module Instant Search will search all product related with keyword. More detail: https://www.magesolution.com/instant-search.htmlRegards,Hyun
Fahadklinq
Partial search not workingClosed
Claue - Magento Theme
Updated May 4, 2022 at 9:56am
11
Most recent comment from [deleted]:Hi Fahadklinq,If your issue resolved. We will close this ticket in 24h. Please write a new ticket if you need more support.
Regards,
Hyun
Hagop
Problem with MegamenuClosed
Claue - Magento Theme
Updated April 21, 2022 at 2:35am
4
Most recent comment from [deleted]:Hi Hagop,Because the diffrent between Claue 1 vs Claue 2, so the function of 2 version is different. I'm sorry to say that but you can't use theme v2 by using code v1. It will make critical ...
Sascha Buchmann
Theme not work properelyClosed
Claue - Magento Theme
Updated April 20, 2022 at 6:19am
14
Most recent comment from [deleted]:Hi Sascha Buchmann,If this ticket issue resolved, we will close it in 24h. If have anh question, write a new ticket.Regards,Hyun
Sascha Buchmann
Search field too smallClosed
Claue - Magento Theme
Updated April 19, 2022 at 2:19am
12
Most recent comment from [deleted]:Hi Sascha Buchmann,We've check again and saw our code disapear. Did you copy paste file or something else? Btw, we've update again for you in custom styleRegards,Hyun
ROO7ED
Front end builderClosed
Claue - Magento Theme
Updated April 6, 2022 at 9:43am
8
Most recent comment from [deleted]:Dear ROO7ED,
Thanks for choosing our theme and it's our pleasure to support you.
Thank you and have a nice day!