Public Tickets
nikhil
Do we need RabbitMQ for this to work?Closed
Claue - Magento Theme
Updated September 16, 2021 at 9:03am
4
Most recent comment from [deleted]:Dear nikhil,Please check the list of compatible extension hereAs, you can see, we dont support RabbitMQ extension freeI recommend you to contact your extension provider for better serviceThank you� ...
tom
Problem in filtersClosed
Claue - Magento Theme
Updated September 9, 2021 at 7:20pm
2
Most recent comment from [deleted]:Dear tom,It's our design1 column:https://claue.arrowtheme.com/en/men.html2 column: https://claue.arrowtheme.com/en/men/watch.htmlThank you
Elgendy5591
Products don't show on the front endClosed
Claue - Magento Theme
Updated September 8, 2021 at 7:39pm
2
Most recent comment from [deleted]:Dear Elgendy5591,According to our system operation rules. One ticket solve one problem only, for each other issue or question, please open a new ticket with your site infor ( admin url, admin account ...
arisa-rbs
New error in Product details' page.Closed
Claue - Magento Theme
Updated September 9, 2021 at 9:43am
3
Most recent comment from [deleted]:Hello, Please check this issue. Our dev have done it for you. Don't forget to update again to me. Thanks
zafarishtiaq
product listing on category sectionClosed
Claue - Magento Theme
Updated September 7, 2021 at 4:44pm
2
Most recent comment from [deleted]:Dear zafarishtiaq,I'm not sure what exactly is your problem, can you please describe in details?Thank you
arisa-rbs
If we open "Sticky Menu", the space on the attached file will appear.Closed
Claue - Magento Theme
Updated September 7, 2021 at 8:19am
3
Most recent comment from [deleted]:Hi, Our dev have made it for you, now it's done. Please check your site again and don't forget to feedback to us. Thank you
arisa-rbs
Slide Show don’t show full image.Closed
Claue - Magento Theme
Updated September 7, 2021 at 3:43am
13
Most recent comment from [deleted]:You're welcome.
arisa-rbs
Image header don't show full picture.Closed
Claue - Magento Theme
Updated September 7, 2021 at 3:34am
12
Most recent comment from [deleted]:Yes, arisa-rbs. Yes, I will close this ticket with your permission. Currently, our business is being adversely affected. And as you can see, we've been working hard to support you all this tim ...
arisa-rbs
Menu bar on the left hand don't show it first category.Closed
Claue - Magento Theme
Updated September 7, 2021 at 3:31am
6
Most recent comment from arisa-rbs:You can close this ticket.
arisa-rbs
Menu bar on the left hand shows the Sales products that we don't want.Closed
Claue - Magento Theme
Updated September 7, 2021 at 3:30am
6
Most recent comment from arisa-rbs:You can close this ticket.
arisa-rbs
Space on the top of web page.Closed
Claue - Magento Theme
Updated September 7, 2021 at 5:58am
4
Most recent comment from [deleted]:Dear arisa-rbs,We checked and see that it shows up without any problems.
Please clear all cache and check your site again.Thank you
gabriele_erniani
Active BuilderClosed
Claue - Magento Theme
Updated September 5, 2021 at 6:42am
4
Most recent comment from [deleted]:Dear gabriele_erniani,Thank you for letting us knowHave a nice day
Fabrizio
Product TabClosed
Claue - Magento Theme
Updated September 3, 2021 at 7:26am
2
Most recent comment from [deleted]:Dear Fabrizio,No, each product can't have their own product tab. It's about customization, this is out of our support scope, so sorry we cannot support it for free, if you want us to make ...
ecr
Jelastic pluginClosed
Claue - Magento Theme
Updated September 1, 2021 at 10:47am
12
Most recent comment from [deleted]:Dear ecr,No we dont have any solution for your request, sorryThank you
arisa-rbs
Top menu bar's problem.Closed
Claue - Magento Theme
Updated August 31, 2021 at 2:41am
3
Most recent comment from [deleted]:Hello,
Please refer this article and document to handle your issue: https://arrowhitech.ticksy.com/article/17379/
https://www.magesolution.com/themes/claue/docs/m2/index.html#configuration-megamenu ...