Public Tickets
Paul
options not loadingClosed
Updated March 25, 2018 at 4:59pm
2
Most recent comment from [deleted]:HiThanks for your ticket, I have attached a file for you, upload it to app/code/MGS/Mmegamenu/Block/Adminhtml/Edit/Tab/ folder, override old file, refresh cache and try again
Alessandro
customizationClosed
Updated March 26, 2018 at 7:56am
5
Most recent comment from Alessandro:Hello the guy you hire to do this customization : mr Linh Dang reply me that have no time to do this . This was not our agreement. Can you specify me what's the problem?Hi Alessandro,
Thanks for your ...
Nasir
Portfolio Details PageClosed
Updated March 23, 2018 at 7:29am
5
Most recent comment from [deleted]:Hi Nasir1) For this point: "The portfolio details page "Bases Image" shows only two images in one row. I need to show 3/6/9 images in 1/2/3 rows depends on the project."Answer: we don't create option, ...
Germanlab
BreadcrumsClosed
Updated March 22, 2018 at 7:03am
3
Most recent comment from Germanlab:Thanks, it fix it.
nilive
Active builder is not working. All edits are not shown on user viewClosed
Updated March 22, 2018 at 3:10am
2
Most recent comment from [deleted]:HiThanks for your ticket, after you edit or add or remove any block on the homepage by builder, you must click on "Confirm" button on the left corner of page to your changes be saved
Rohit Kundale
Frontend BuilderClosed
Updated March 21, 2018 at 3:11pm
2
Most recent comment from [deleted]:HiYou can't use the builder on the category page, it only is used on homepage or cms page
Rohit Kundale
Reset Password not workingClosed
Updated March 21, 2018 at 1:30pm
3
Most recent comment from [deleted]:Hello,Yes, this is my skype: danglinh.vnu.
Rohit Kundale
Checkout not working when guest chekout disableClosed
Updated March 21, 2018 at 10:27am
2
Most recent comment from Rohit Kundale:Hey
This issues are holding us to go live.
Please give me update.
Edward Leung
HeaderClosed
Updated March 20, 2018 at 6:05pm
2
Most recent comment from [deleted]:HiYes you can edit it in this fileappdesignfrontendMgsuneroMagento_Themetemplateshtmlheader.phtmlYou also can use template path hint feature to know what files need to edithttps://www.mageplaza.com/kb ...
satrunnerllc
Unero - strange scen opens up on errorsClosed
Updated March 20, 2018 at 5:57pm
4
Most recent comment from [deleted]:HiYou can send to this email: [email protected]
Unknownrcd
setup footerClosed
Updated March 20, 2018 at 9:05am
4
Most recent comment from [deleted]:Hello,You can not set this layout for the catalog view page.Best regards.Vinh.
Rohit Kundale
Can't close filterClosed
Updated March 21, 2018 at 4:42am
9
Most recent comment from Rohit Kundale:Hi,Can you please tell me? Did you check this?This issue is in mobile.Please let me know ASAP. We are planning to launch the weisbite.
2dogrc
***Critical, Customer Now Can't add Product to the cart!Closed
Updated March 18, 2018 at 4:09pm
2
Most recent comment from 2dogrc:I did some more troubleshooting. I found out my webhosting company added some rules in my .htaccess that was causing this problem.
2dogrc
Sort By Not working ProperlyClosed
Updated March 18, 2018 at 1:58am
7
Most recent comment from 2dogrc:Add to cart on Front page in Widget not working, Add to cart on Catalog page working, Add to cart on Product Page Not working.
migueljulio
Can't access products and categories pageClosed
Updated March 16, 2018 at 10:32am
6
Most recent comment from migueljulio:The problem is now fixed. Thank you.