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Public Tickets

Javier7u7 I can't see my product filtersClosed   Lusion - Wordpress Theme   Updated April 16, 2021 at 2:56am   4 Most recent comment from WordPress Team:Hello,Can you provide an account admin so I can check that problem for you? f3ature Post errorClosed   Lusion - Wordpress Theme   Updated April 15, 2021 at 3:02am   7 Most recent comment from WordPress Team:Hello, You try download and update latest version theme. Before updating you should backup the old version again. Davide Problem with Lightbox/zoom image on hoverClosed   Lusion - Wordpress Theme   Updated April 14, 2021 at 11:07am   4 Most recent comment from WordPress Team:Hello,I have change ratio image in customize 1:1. You can check again. shaibow differences between Be rocket custom js setting with the documentationClosed   Lusion - Wordpress Theme   Updated April 10, 2021 at 3:51pm   2 Most recent comment from WordPress Team:Hello,You enter js custom to after update Amorbeautee Demo content not uploadingClosed   Lusion - Wordpress Theme   Updated April 9, 2021 at 10:57am   14 Most recent comment from WordPress Team:Hello,You can check again. I have import with All in one plugin.user: adminpass: Admin$123 jairg_v Failed to import demo dataClosed   Lusion - Wordpress Theme   Updated April 9, 2021 at 10:55am   6 Most recent comment from WordPress Team:Hello,1: You can add custom style css .woocommerce ul.products li.product a {    background: #fff;}2: You can translate with Loco translate plugin. https://hn.arrowpress.net/lusion-gui/#8.Translati ... osmangumus I cannot import the demo without any problems.Closed   Lusion - Wordpress Theme   Updated April 9, 2021 at 3:47am   6 Most recent comment from WordPress Team:Hello,The account you provide I can't logon. Please, you install the theme and the plugins needed then I will support you import demo content. thinhminhvt96 WooSwatches not working in Single Type 1Closed   Lusion - Wordpress Theme   Updated April 9, 2021 at 2:50am   4 Most recent comment from WordPress Team:Hello,Currently we have no update plan with other layouts. We will update as soon as possible. FrePhar2021 Prises incl. or excl. taxClosed   Lusion - Wordpress Theme   Updated April 8, 2021 at 3:27am   21 Most recent comment from WordPress Team:Hello,Our default theme does not have that option. This is the plugin that you have installed more? So we don't support you that problem. pyouthasoontorn demo import not workClosed   Lusion - Wordpress Theme   Updated April 7, 2021 at 6:50am   2 Most recent comment from WordPress Team:Hello,You need to Import Base Content first then Import the homepage you want.https://hn.arrowpress.net/lusion-gui/#2.4.DemoInstallation yashgupta0531 Arrowpress importer plugins did not installClosed   Lusion - Wordpress Theme   Updated April 7, 2021 at 4:16am   4 Most recent comment from WordPress Team:Hello Bhavik,Can you provide the purchase code and take screenshort so I can check that problem for you? Victor shop settings don't workClosed   Lusion - Wordpress Theme   Updated April 7, 2021 at 4:08am   4 Most recent comment from WordPress Team:Hello,Can you take some time to rate our item 5 star in ThemeForest?https://themeforest.net/item/lusion-multipurpose-ecommerce-wordpress-theme/reviews/27657550 mcphelps Woocommerce Product AnimationClosed   Lusion - Wordpress Theme   Updated April 6, 2021 at 7:10am   2 Most recent comment from Shopify Team:Hi mcphelps, Thanks for purchasing our theme.We checked your theme and see that you are using Lusion Shopify Theme.1. Do you want to remove the product animation from the product view? The zoom hove ... MalamiM1 The theme does not have a style.css file.Closed   Lusion - Wordpress Theme   Updated April 4, 2021 at 9:25am   2 Most recent comment from WordPress Team:Hello, Thank for your purchase, Can you extra the folder and install theme with folder lusion.zip.https://prnt.sc/113tldy nicholaijd Menu SetupClosed   Lusion - Wordpress Theme   Updated April 1, 2021 at 3:05am   6 Most recent comment from WordPress Team:Hi  Nicholaijd, Unfortunately, megamenu can only be edited with Elementor.