Public Tickets
olllip
Mobile Menu CSS BugClosed
Claue - Magento Theme
Updated October 15, 2017 at 5:44pm
2
Most recent comment from [deleted]:HelloThanks for your feedback, but I just checked your attachment, and sorry I don't understand it, can you check again?Best regards,
vipinms7
Open ticketClosed
Claue - Magento Theme
Updated October 15, 2017 at 5:39pm
2
Most recent comment from [deleted]:Hello,
Sorry if having some delay, it was the weekend in my country, thanks for understanding and I have fixed for you, you can check
Best regards,
amit
error when i upload image in bannerClosed
Claue - Magento Theme
Updated October 15, 2017 at 5:32pm
2
Most recent comment from [deleted]:Hello,THanks for your feedback, can you please provide your site info ( site url, admin account and ssh account ) I will check fro youBest regards,
palvinder
AM Revolution Slider not workingClosed
Claue - Magento Theme
Updated October 15, 2017 at 3:03pm
2
Most recent comment from [deleted]:Hello,Thanks for your feedback, please make sure that you applied the patches to magento root on your server, please follow this document to apply them:If you are using magento version 1.9.1.x or late ...
thiagotrmotta
loading jsClosed
Claue - Magento Theme
Updated October 15, 2017 at 2:38pm
5
Most recent comment from [deleted]:Hello,Thanks for your feedback but I just checked and see that the add to cart, quickview,... is working fine, I don't see the problem as you said, can you please check again or show more detail if yo ...
andreafor
filter for product categorysClosed
Updated October 14, 2017 at 9:52am
1
Most recent comment from andreafor:closed
gossipshops
menu too wideClosed
Claue - Magento Theme
Updated October 14, 2017 at 6:58am
2
Most recent comment from [deleted]:Hello,Thanks for your rating, I just checked and see that the menu is showing fine now, have you already changed? Because of your megamenu is too wide, so you will need to reduce the space between t ...
cliffjl
errors during installClosed
Updated October 14, 2017 at 11:06pm
21
Most recent comment from cliffjl:you can close this ticket
Joost Blankestijn
Documentation link isn't workingClosed
FoodFarm – WordPress Theme for Farm, Farm Services and Organic Food Store
Updated October 13, 2017 at 5:48am
3
Most recent comment from Joost Blankestijn:Yes, it works!
empeharom
Fatal error: Class 'Aq_Resize' not foundClosed
Solaz - An Elegant Hotel & Lodge WordPress Theme
Updated October 13, 2017 at 7:58am
7
Most recent comment from WordPress Team:I found out that deactivate Yoast Seo plugin can fix the problem.Can you try to contact the plugin author to see if they can suggest the fix? Thank you
Vicente Esteve
Problems with Eovo 1.6Closed
Updated October 13, 2017 at 1:39am
10
Most recent comment from [deleted]:Thank you! Don't hesitate to contact us when you need help.
By the way, could you rate Eovo theme 5stars in Themeforest?
Coninnova
Gelli demo 4Closed
Updated October 13, 2017 at 1:24am
5
Most recent comment from [deleted]:Dear,Can you take me admin info your site.? My developer will fix it.Thank you!
brettney_17
ProductClosed
Updated October 13, 2017 at 1:06am
5
Most recent comment from [deleted]:Dear, You can select category in product backend.https://docs.woocommerce.com/document/managing-product-taxonomies/.Thank you!
nuhassan786
404 Error Page not foundClosed
Claue - Magento Theme
Updated October 12, 2017 at 5:55pm
2
Most recent comment from [deleted]:Hello,Thanks for your feedback, please try to log out admin panel and login again, the problem will be resolved.Best regards,
tuta
Mobile Website Improvement - Catalog FiltersClosed
Claue - Magento Theme
Updated October 12, 2017 at 5:46pm
4
Most recent comment from [deleted]:Hello,I think that we will consider to add this feature to the theme, if possible, it will be released in few next version themeBest regards