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Public Tickets

gossipshops inline translationClosed   Claue - Magento Theme   Updated October 9, 2017 at 2:55am   4 Most recent comment from [deleted]:Hello,- About translation, you can add the translation in this file app/locale/es_MX/Mage_Checkout.csv- About social login , we have fixed for you but it is not an error, I can't access your facebook ... Katherine Valbuena Problems changing logo headerClosed   Barber - Hair, Tattoo & Beauty Salons WordPress Theme   Updated October 13, 2017 at 8:19am   3 Most recent comment from WordPress Team:Hello,Did it work?Thank you vkandregula Error when setting Import Home Grid Background home style​Closed   Updated October 9, 2017 at 2:43am   5 Most recent comment from [deleted]:Hello,We just released a new package, please download it and update, about header, please provide your site info ( site url, admin account and ftp ) I will help youBest regards, Klaus_Haller Color swatch doesnt workClosed   Claue - Magento Theme   Updated October 8, 2017 at 7:08pm   2 Most recent comment from [deleted]:Hello, Thanks for your feedback, can you provide your site url? Both dev and live site, I want to see them Best regards, Linh Dang anna Missing components in admin panelClosed   Claue - Magento Theme   Updated October 8, 2017 at 7:05pm   2 Most recent comment from [deleted]:Hello,Thanks for your feedback, I also just checked your image, seem you are using wordpress? Just wonder, have you followed our document yet? This is document: http://magesolution.com/themes/claue/d ... saad alhokail error in generating contentClosed   Updated October 8, 2017 at 6:04pm   3 Most recent comment from saad alhokail:Hi,sorry for the delay.i don't have a website and i was installed them into VM in my PC.the error is gone away after I importing the home page [mgs->theme settings->import].anyway,i found 2 bugs when ... Naveed Theme Not workingClosed   Claue - Magento Theme   Updated October 8, 2017 at 2:57pm   2 Most recent comment from Naveed:managed to install the theme will update if require further help :) vipinms7 regarding ticket no. 1325385Closed   Claue - Magento Theme   Updated October 7, 2017 at 2:11am   1 Most recent comment from vipinms7:I notice lot of bugs in the website, I submitted the ticket but No response to the  my ticket, very poor service. Not happy with the after sale support.  sitzdesign Incompatible with Magento 2.2.0Closed   Updated October 6, 2017 at 10:20am   3 Most recent comment from [deleted]:Hello there,Thanks for your feedbacks, we have just released new theme package to fix this problem, so please download newest theme version on the themeforest and update to fix itBest regards, gossipshops claue theme have a bug in sorting productsClosed   Claue - Magento Theme   Updated October 6, 2017 at 6:51am   3 Most recent comment from [deleted]:Hello,Thanks for your feedback, please upload this file (attached) to app/code/local/MGS/Mpanel/Block/Catalog/Layer/Filter/ folder then refresh cache and try againBest regards, hansetrend Sale productsClosed   Claue - Magento Theme   Updated October 6, 2017 at 6:26am   2 Most recent comment from [deleted]:Hello,Thanks for your feedbacks, but with the configurable products, you can't set it as sales products, you only set the special price for associate product. The configurable product will can't displ ... vkandregula Error while installingClosed   Updated October 5, 2017 at 3:45pm   4 Most recent comment from [deleted]:Hello,Thanks for your feedback, have you downloaded newest theme package yet? Please download newest theme package from themeforest because we have already fixed and update new version!Best regards Helen I can't use shortcodeClosed   Updated October 4, 2017 at 1:24am   2 Most recent comment from [deleted]:Dear Helen. 1. How can i customize Deily deals product?  https://s.nimbus.everhelper.me/share/1156052/lms4sxm8b1vkdnml22e4 2. How can i use Group Deal Settings? Group Deal Settings only show prod ... eddyferg Private Ticket #2302077Closed   Updated March 10, 2020 at 11:02pm   1 Most recent comment from eddyferg:I update the ticket in the extra gallery light box there is no images.Also in the back-end is there a way to update links for social media. ideen-butler Feature RequetsClosed   Claue - Magento Theme   Updated January 18, 2019 at 8:43am   0 Most recent comment from ideen-butler: