Public Tickets
Sergey
Update for 2.3Closed
Updated July 9, 2020 at 7:08am
2
Most recent comment from [deleted]:Hello,Thanks for contacting usWe have a patch for Magento 2.3Magento 2.1+/Patches/patch_for_magento_2.3.1+/in theme package, please apply it if you are using Magento 2.3.1 or later
GoldenClassics
Configurable products: product image not updating after selecting attribute in dropdownClosed
Updated June 22, 2020 at 8:58am
4
Most recent comment from [deleted]:Hello GoldenClassics,This issue is fixed. Please check to see result.Thank you,
eddyferg
Private Ticket #2302077Closed
Updated March 19, 2020 at 3:05am
15
Most recent comment from [deleted]:Hi eddyferg,We design this block has size 400x480 (pixels).However if you want to the image has max width (default 600px), you can add this code css on admin -> MGS -> Theme Settings -> Custom Style ...
jokomale
Logo Icon Not RemoveClosed
Updated January 9, 2020 at 1:43am
14
Most recent comment from [deleted]:Hello,You can create a dev site so I can check for you.
jokomale
Editing Footer IssueClosed
Updated December 24, 2019 at 10:45am
3
Most recent comment from [deleted]:Hi,Sorry for the late reply.
Can you provide an admin account and FTP info so I can check for your problem?
takenbysarah
Product tab problemClosed
Updated December 22, 2019 at 5:48pm
14
Most recent comment from takenbysarah:I had to solve the swatch problem by myself. This is not cool at all. I paid for this service and you ignore me for 11 days!
jokomale
Invalid Form Key. Please refresh the pageClosed
Updated December 19, 2019 at 12:41pm
4
Most recent comment from [deleted]:Hello jokomale,I need access source code and admin for check this issue. Maybe the problem is from the admin settings or by the code, we need full information to check as quickly as possible.But after ...
eddyferg
CaptchaClosed
Updated November 20, 2019 at 4:23am
4
Most recent comment from [deleted]:Hello,Let use default contact us page, it is this linkyour_domain/contact
upanddownhero
Fatal error: Uncaught ArgumentCountErro on Category pageClosed
Updated October 9, 2019 at 2:34am
3
Most recent comment from [deleted]:Hello,Thanks for your ticket,If you want us to have a look and check, please back your customization so that we can check
upanddownhero
Integration Slider RevolutionClosed
Updated October 8, 2019 at 2:58am
4
Most recent comment from [deleted]:Hello,I checked for you and found that:- Sorry we cannot integrate create, edit, delete Revolution Slider in Active Builder.- But you can call Revolution Slide outside the frontend by: copy shortco ...
upanddownhero
Error in Active BuilderClosed
Updated October 7, 2019 at 5:18pm
4
Most recent comment from [deleted]:Hello,I fixed for you.You can check again.Thanks!.
dmconnector
Klarna is not showing up in CheckoutClosed
Updated August 28, 2019 at 3:12am
2
Most recent comment from [deleted]:Hello,Thanks for your ticket,Please try to check it on Luma theme ( default magento2 theme ), if it works fine with Luma theme I will check it on Amely theme for you
idgadlifestyle
Theme Coupon CodeClosed
Updated August 9, 2019 at 9:18am
2
Most recent comment from [deleted]:Hello,I have fixed for you
23karat
Remove Newsletter in HeaderClosed
Updated June 10, 2019 at 5:00pm
3
Most recent comment from [deleted]:Hello,You can customize this fileappdesignfrontendMgsamelyMagento_Themetemplateshtmlheader.phtmland you are using header version 1
kalai_prakash
ImageBuilder ErrorClosed
Updated March 15, 2019 at 5:00pm
2
Most recent comment from [deleted]:Dear kalai_prakash,Thanks for your ticket,Please open Magento 2.1+Patchespatch_for_magento_2.3+ and apply this patch then the problem will be resolved