Public Tickets
eddyferg
add productClosed
Updated February 18, 2019 at 4:59am
5
Most recent comment from eddyferg:Thank you,
Ivan
Swatches issueClosed
Updated February 1, 2019 at 8:40am
6
Most recent comment from [deleted]:Hello,Yes this problem occurs when you didn't apply the patch2.2+, please open Magento 2.1+Patchespatch_for_magento_2.2+ folder, upload app folder to magento root, override old file then run the foll ...
dmconnector
imagebuilder error after update 2.3Closed
Updated January 25, 2019 at 11:52am
2
Most recent comment from dmconnector:Solved. Did download the patch
kaliopcanada
Video banner not workingClosed
Updated January 17, 2019 at 3:11am
2
Most recent comment from [deleted]:Dear kaliopcanada,Thanks for your ticket,Could you please provide your site info ( site url, admin account and ftp access detail ) I will help to check for you
Benjamin Itter
Backup InfoClosed
Updated December 17, 2018 at 2:51pm
7
Most recent comment from Benjamin Itter:Hi,meanwhile our technician is on this with you already via the Private Ticket #1817248So this ticket here can be closed.Yours
Alejandro Lancaster
Problems Installing Amely on M2Closed
Updated December 5, 2018 at 3:52am
12
Most recent comment from [deleted]:Hello,Ok, I have attached them
dmconnector
main.js:27 Uncaught TypeError: Cannot read property 'bind' of undefinedClosed
Updated December 2, 2018 at 3:21pm
5
Most recent comment from [deleted]:Hello,Thanks for your feedback and your patience,I have checked, the option is still showing on the desktop, mobile and tablet, also tried to find what the problem with console error but still not luc ...
dmconnector
Do you offer custumizationClosed
Updated November 28, 2018 at 3:27pm
2
Most recent comment from [deleted]:Hello,Thanks for your ticket,If you want to get the customization, please contact me directly to this address: [email protected] and let me know what you want me to do then I will check and quote ...
maurisource
Import home full-widthClosed
Updated November 27, 2018 at 3:31pm
6
Most recent comment from maurisource:Hi Alejandro, I've fixed this on my own. If I remember correctly, it had to do with their default Layout.xml file was not good and I had to replace it to be able to use full-width layout
flexfitno
Logo not showingClosed
Updated November 22, 2018 at 9:43am
3
Most recent comment from flexfitno:That is very strange. We spent two hours changing and clearing the cache yesterday. Oh well.. Thanks!
flexfitno
Builder not working correctlyClosed
Updated November 19, 2018 at 10:48am
2
Most recent comment from [deleted]:Dear flexfitno,Thanks for using our theme, This is detail instruction how to uninstall a Magento2 themehttps://devdocs.magento.com/guides/v2.0/frontend-dev-guide/themes/theme-uninstall.htmlIt will be ...
dmconnector
Add more products than available to cartClosed
Updated November 17, 2018 at 8:03am
2
Most recent comment from [deleted]:Dear dmconnector ,Thanks for your ticket,Could you please provide your site info ( site url, admin account and ftp access detail ) of this site:https://dmconnector.com/magento2 I will help to check f ...
dmconnector
Wrong Cart ImageClosed
Updated November 17, 2018 at 7:45am
4
Most recent comment from [deleted]:Hello,Thanks for your info,I have fixed for you
kmrafiq
Video banner slider not workingClosed
Updated October 30, 2018 at 6:27am
4
Most recent comment from [deleted]:Hello kmrafiq,Thanks for your feedback,You will have to customize this by edit the code, it is out of my support, I can't support it. Thanks for understanding
fermol
Spanish translationClosed
Updated September 12, 2018 at 8:54am
2
Most recent comment from [deleted]:Dear fermol,Thanks for your ticket,You can use this article to translatehttps://mage2.pro/t/topic/1222