Public Tickets All Categories GemMart - Magento Theme (1) Bake - Template Kit (0) Front-end CMS Page Builder (0) Lusion - Shopify Theme (33) GemMart - Shopify Theme (8) Lusion - Wordpress Theme (9) Gymax - Template Kit (0) Molla - Magento Theme (1) ArrowIT - Technology, Digital Transformation WordPress Theme (0) Amely - Shopify Theme (3) Arangi - Organic WooCommerce Theme (6) Supro - Magento Theme (4) Modus - Modern Furniture WooCommerce Theme (7) Cryptcio - Innovative WordPress Theme (0) Aki - Multipurpose Kids WordPress Theme (1) Claue - Magento Theme (40) eFarm - A Multipurpose Food & Farm WordPress Theme (2) Bonfire - Creative Multipurpose WordPress Theme (0) Barber - Hair, Tattoo & Beauty Salons WordPress Theme (6) Solaz - An Elegant Hotel & Lodge WordPress Theme (0) Franco - Elegant WooCommerce WordPress Theme (0) Helpmate - 6 in 1 Maintenance WordPress Theme (0) Riven - WordPress Theme for App, Game, Single Product Landing Page (1) FoodFarm – WordPress Theme for Farm, Farm Services and Organic Food Store (3) Artsy - Template Kit (0) Medyplus - Template Kit (0) ricosdias APR Banner/Product of 3 columns ISSUEClosed Updated February 24, 2023 at 6:35am 4 Most recent comment from WordPress Team:Please follow this ticket: https://arrowhitech.ticksy.com/ticket/3208522We will support all of your issue on the topic above. I will close this ticket. ricosdias Taking too long to answerClosed Updated February 24, 2023 at 6:34am 4 Most recent comment from WordPress Team:Please follow this ticket: https://arrowhitech.ticksy.com/ticket/3208522We will support all of your issue on the topic above. I will close this ticket. ricosdias I can't import the minimalist homepageClosed Updated February 22, 2023 at 8:32am 4 Most recent comment from WordPress Team:Hi,We will upgrade this theme soon to fix all issue related to the WooCommerce. If you still interest our theme, please send us the admin WordPress account, we will import the demo for you. gagznoida Speed slowClosed Updated October 4, 2022 at 10:00am 4 Most recent comment from WordPress Team:Hello,We tested on our mobile on your website everything is working fine and fast.We think it's possible that your internet speed is slow, which may affect your experience. gagznoida Theme update pendingClosed Updated September 29, 2022 at 5:26am 1 Most recent comment from gagznoida:Hi Why is this them not being updated? Its a beautifully designed theme which can do very well. gagznoida Slow speed from menuClosed Updated September 29, 2022 at 5:20am 1 Most recent comment from gagznoida:Hi Menu is too slow on phone to open. gagznoida Products have become non-clickableClosed Updated August 2, 2022 at 3:05am 8 Most recent comment from WordPress Team:Hello,We already fixed the problem for you, please check it again. dominoresources1 cannot installClosed Updated June 8, 2022 at 10:17am 2 Most recent comment from WordPress Team:Hello,We tried to install the Cecile demo theme and no error was found.Can you give me some information about your site? We can fix your problem faster dominoresources1 refundClosed Updated June 1, 2022 at 2:26pm 1 Most recent comment from dominoresources1:The theme has soo many bugs that, need a full refund adildvlpr Theme homepage is not workingClosed Updated March 30, 2022 at 10:10am 17 Most recent comment from WordPress Team:Hello,Your request is not in the ThemeForest refund policy. haidereology Demo Import IssueClosed Updated February 23, 2022 at 2:48am 7 Most recent comment from WordPress Team:Hello,Can you take some time to rate our item 5 star in ThemeForest?https://themeforest.net/item/cecile-minimalist-woocommerce-theme/reviews/33938935 gagznoida Footer and Header not getting updatedClosed Updated February 21, 2022 at 4:16am 4 Most recent comment from WordPress Team:Hello,You need go to Appearance -> Customize -> Header -> Choose header you want -> SaveYou can change content Header, Footer -> Hover Edit with Elementor -> click Header, Footer and Change ziekh Change Instagram LOGOClosed Updated February 9, 2022 at 3:49am 2 Most recent comment from WordPress Team:Hello,You can download and update again plugin AshleyandAlvis Header and Footer BuilderClosed Updated February 8, 2022 at 7:28am 10 Most recent comment from WordPress Team:Hello, With Cecile theme, We have created a post type you can use the default or new layouts header footer if you want. Then, you can go to Appearance -> Customize -> Header -> Choose header you want ... AshleyandAlvis Product PageClosed Updated January 23, 2022 at 12:13pm 9 Most recent comment from WordPress Team:Hello,I have checked and it is working normally. 12