Public Tickets
c_nutz
Backend is freezingClosed
Claue - Magento Theme
Updated February 23, 2023 at 6:11pm
12
Most recent comment from Mark Taylor:I found a solution to this. It appears as though the JQuery in the theme hasn't been updated to comply with 3.x. I did a search for the JQuery function that was causing problems:$(window).loa ...
Mark Taylor
Testimonials Not SavingClosed
Claue - Magento Theme
Updated February 23, 2023 at 8:35am
3
Most recent comment from Mark Taylor:That worked, thanks. I created a blank 1x1 gif and uploaded it. Now it's saving. Thank you.
Bscreativeco
New Elementor Theme Update - Website Crashing - Arrowpress Core Issue!Closed
Lusion - Wordpress Theme
Updated February 23, 2023 at 6:42am
8
Most recent comment from WordPress Team:Hi,I hope you were satisfied with our theme as well as the level of service we provided. If you are happy with the theme and our services, please consider rating 5 stars for our theme. To make the re ...
Bscreativeco
Product Out of StockClosed
Lusion - Wordpress Theme
Updated February 23, 2023 at 4:50am
9
Most recent comment from WordPress Team:Ok, wait for your good news.
wtun
My Account Menu is not workingClosed
Lusion - Wordpress Theme
Updated February 23, 2023 at 3:57am
2
Most recent comment from WordPress Team:Hi,So sorry for our delay, please send us the admin WordPress account to check.
vesptec
Anzeige mit Pfad über ArtikelnClosed
Lusion - Wordpress Theme
Updated February 22, 2023 at 8:58am
5
Most recent comment from WordPress Team:Can you resend the password of the admin WordPress account?
rayellgeral
Theme updateClosed
Solaz - An Elegant Hotel & Lodge WordPress Theme
Updated February 22, 2023 at 8:39am
4
Most recent comment from WordPress Team:Hi,We are so sorry for our delay, our developer is fixing this issue. We are in the process of changing staff and some plans have been put on hold, all plans will start again next month and let ...
ricosdias
I can't import the minimalist homepageClosed
Updated February 22, 2023 at 8:32am
4
Most recent comment from WordPress Team:Hi,We will upgrade this theme soon to fix all issue related to the WooCommerce. If you still interest our theme, please send us the admin WordPress account, we will import the demo for you.
attilaturtoczki
Menu missing in Claue2Closed
Claue - Magento Theme
Updated February 16, 2023 at 12:52pm
6
Most recent comment from attilaturtoczki:Thanks Danny!I this solution is OK. Problem solved.Best regardsAttila
erwynw
Issues with the themeClosed
Claue - Magento Theme
Updated February 14, 2023 at 10:12am
2
Most recent comment from [deleted]:Hi,- The product list and grid view buttons on the listing page at https://buft26ynrq9p5bi4.mojostratus.io/all-products.html# are not functioning properly.=> I fixed.- On the product details page, ...
yurimix
Licence ActivacionClosed
Lusion - Wordpress Theme
Updated February 10, 2023 at 7:02am
2
Most recent comment from WordPress Team:Hello,Give us an admin account then we will fix it for you
brutal669
Mobile Menu ModificationClosed
Barber - Hair, Tattoo & Beauty Salons WordPress Theme
Updated February 8, 2023 at 4:34am
2
Most recent comment from WordPress Team:Hello,Please follow our official document: https://guid.arrowtheme.com/barber/
ankitvashist765
I'm having a problem when importing demo data(content) When I do this process it takes a long time (over an hour) And then the result is error 503 or error(0) please help me.Closed
Arangi - Organic WooCommerce Theme
Updated February 7, 2023 at 10:11am
6
Most recent comment from WordPress Team:Hello,Give us an admin account then we will check it for you.
jonpwatson5
Multiple IssuesClosed
Helpmate - 6 in 1 Maintenance WordPress Theme
Updated February 2, 2023 at 6:33am
2
Most recent comment from WordPress Team:Hello,Please give us admin account then we will check it for you.
Mark Taylor
Uncaught TypeError: url.indexOf is not a functionClosed
Claue - Magento Theme
Updated January 30, 2023 at 8:50am
15
Most recent comment from [deleted]:Thank your solution!