Public Tickets
howard_dev
License KeyClosed
Lusion - Wordpress Theme
Updated August 8, 2023 at 6:53am
2
Most recent comment from WordPress Team:We have reset your license. Please check it again.
createdpatterns
49a2c171-25bb-4567-bac3-34c2cbf0047eClosed
Lusion - Wordpress Theme
Updated August 8, 2023 at 6:53am
2
Most recent comment from WordPress Team:We have reset your license. Please check it again.
caioricciardi2023
LICENSINGClosed
ArrowIT - Technology, Digital Transformation WordPress Theme
Updated August 7, 2023 at 10:27am
2
Most recent comment from WordPress Team:We have reset the license for you. Please check it again.
ecomdubaiuae
Header IssuesClosed
Lusion - Wordpress Theme
Updated August 9, 2023 at 4:53am
5
Most recent comment from WordPress Team:We have fixed your issue on your website. Please check again.
If your issue is resolved, please tell us so that we can close this topic.
ecomdubaiuae
Site speedupClosed
Lusion - Wordpress Theme
Updated July 31, 2023 at 8:39am
2
Most recent comment from WordPress Team:I assigned this issue to our developer and will give you a solution asap.
abrilvalencia
Modify language.Closed
Lusion - Shopify Theme
Updated July 31, 2023 at 2:12am
2
Most recent comment from Shopify Team:Hi abrilvalencia,You can go to store settings/language, and change default language to spanishThanks,AHT Team
ricosdias
Facebook for Woocommerce not workingClosed
Lusion - Wordpress Theme
Updated July 27, 2023 at 9:37am
7
Most recent comment from WordPress Team:Please contact the plugin provider to get support.
ravijujju
Site Speed and CurrencyClosed
Lusion - Wordpress Theme
Updated July 25, 2023 at 9:11am
2
Most recent comment from WordPress Team:1. I have checked your website, and the biggest problem right now is the server response time https://prnt.sc/BYJFEWEcfJEa, please contact your hosting provider for support.2. To change the currency, ...
Mujeeb Rehman
Need to reset the purchase codeClosed
Lusion - Wordpress Theme
Updated July 24, 2023 at 10:25am
4
Most recent comment from WordPress Team:Yes, we reset it again. Please activate the license on your website.
abrilvalencia
zip does not contain a valid theme: missing template "layout/theme.liquid"Closed
Lusion - Shopify Theme
Updated July 24, 2023 at 1:36am
2
Most recent comment from Shopify Team:Hi abrilvalencia,We hope that you have unzipped our package, the themes will be inside, you need to unzip and try again, if you can't, we will help you to upload the theme.Thanks,AHT Team
mathew016
TikTokClosed
Lusion - Shopify Theme
Updated July 24, 2023 at 1:34am
4
Most recent comment from Shopify Team:Hi Mathew,Tiktok icon has been addedThanks,AHT Team
ricosdias
APR Products not visible in MoblieClosed
Lusion - Wordpress Theme
Updated July 21, 2023 at 9:04am
2
Most recent comment from WordPress Team:I assigned this issue to our developer and will give you a solution asap.
shakti005
Product is not showing in category pageClosed
Lusion - Wordpress Theme
Updated July 19, 2023 at 10:04am
2
Most recent comment from WordPress Team:We can't log in to your website https://prnt.sc/xs4EqDlpSEQd, please check it for me.
vesptec
Fehlerhafte Darstellung in Mozilla Firefox & Google ChromeClosed
Lusion - Wordpress Theme
Updated July 21, 2023 at 9:20am
4
Most recent comment from WordPress Team:We have fixed it. Please check it again.
ricosdias
Website is not showing upClosed
Lusion - Wordpress Theme
Updated July 19, 2023 at 8:45am
9
Most recent comment from WordPress Team:So happy to hear that your problem was resolved. I hope you love our theme.
Because your issue is no more. I will close this topic now.