Public Tickets
justin spencer
copyright info will not changeClosed
Updated February 10, 2019 at 4:52pm
4
Most recent comment from justin spencer:thanks
justin spencer
homepageClosed
Updated February 5, 2019 at 8:49pm
2
Most recent comment from justin spencer:please close ticket
krisjane
Theme Color OptionsClosed
Updated January 14, 2019 at 10:32am
2
Most recent comment from [deleted]:Dear krisjane,Thanks for your ticket,Could you please provide your site info ( site url, admin account and ftp access detail ) I will help to check for you
doyoung123
How to Insert Widget on Product Category PageClosed
Updated January 14, 2019 at 10:31am
2
Most recent comment from [deleted]:Hello doyoung123,Thanks for your ticket,You can enable Frontend Builder then edit a block and click "Embed Code" tabhttps://prnt.sc/m6xjfqyou will get widget code
Arvin
Something error in payment methodClosed
Updated December 26, 2018 at 4:57pm
2
Most recent comment from [deleted]:Dear Arvin,Thanks for your ticket,Could you please provide your site info ( site url, admin account and ftp access detail ) I will help to check for you
nbamvp
catalog menu and primary colorsClosed
Updated December 18, 2018 at 9:37am
2
Most recent comment from [deleted]:Hi,- To change the primary color, please go to MGS -> Theme Color -> General -> Theme Color- To edit the "catalog", please follow the instruction: http://themes.magesolution.com/hebes/docs/m2/more ...
vlado
Category layoutClosed
Updated December 13, 2018 at 9:38am
4
Most recent comment from [deleted]:Hello,Oh seem you missunderstood your meaning, if you want to add the image to the page title you can go to admin MGS -> General Settings -> Page Title and upload your image here. But if you would lik ...
doyoung123
Front End Builder on Catalogue & Product Detail PagesClosed
Updated December 12, 2018 at 1:57pm
11
Most recent comment from [deleted]:HiPlease take a closer look at our video. On Category and Product Detail pages, the builder only has to change the layout of the page.
megatrix
Can´t see complete themeClosed
Updated December 10, 2018 at 9:48am
6
Most recent comment from [deleted]:Hello,Please update the theme to latest version because "Home Page 10" is new home, after updated, you can go to MGS -> Theme Settings -> Import and import the homepage you love
cafespressivo
New Fix List View in Category and Brand ModuleClosed
Updated December 4, 2018 at 8:58am
2
Most recent comment from [deleted]:Hello cafespressivo,Thanks for your ticket,Yes we will check our code again
fairport
Magento 2.2.6 ETHAN & HEBESClosed
Updated December 2, 2018 at 2:26pm
23
Most recent comment from [deleted]:Hello fairport,I see that you installed our theme successfuly, we created the Catalog Sticky by static block, please go to admin CONTENT -> BLocks and find a static block with identifier is: sticky ...
gut-rot
InstallationClosed
Updated November 5, 2018 at 6:49am
2
Most recent comment from [deleted]:Dear gut-rot,Thanks for your ticket,Could you please connect to ssh, navigate to magento root then run this following commands:php bin/magento setup:upgraderm -rf var/*rm -rf generated/*php bin/mage ...