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Public Tickets

Adeola Komolafe please my website is not responding again after i activate all the plugin that is required in LusionClosed   Lusion - Wordpress Theme   Updated September 2, 2021 at 5:52am   4 Most recent comment from WordPress Team:Hello,You can go to Elementor -> Tool -> Enter old URL http://hn.arrowpress.net/lusion-sample/ and new URL http://hcaresol.pt/teste/ -> Replate URL Jennifer Cant activate theme nor install itClosed   Lusion - Wordpress Theme   Updated August 31, 2021 at 3:15pm   4 Most recent comment from Jennifer:Great! thnx demonawake Store filtersClosed   Lusion - Wordpress Theme   Updated August 31, 2021 at 2:18am   4 Most recent comment from WordPress Team:Hello,You can check again. I have add custom style css .bapf_sfilter .bapf_hascolarr, .bapf_sfilter .bapf_hasdesc {    pointer-events: none;} ElTepitazo English stringsClosed   Lusion - Wordpress Theme   Updated August 30, 2021 at 3:40am   4 Most recent comment from WordPress Team:Hello,You can check the file class-templates.php in themeslusioninc line 572. It is call functions comment_form() 3asolutionx Theme UpdatesClosed   Lusion - Wordpress Theme   Updated August 25, 2021 at 3:30am   2 Most recent comment from WordPress Team:Hello,You can download and update the latest version theme and Arrowpress Core plugin. We updated with the latest version WooCommerce demonawake Product page white spaceClosed   Lusion - Wordpress Theme   Updated August 24, 2021 at 2:31am   4 Most recent comment from WordPress Team:Hello,Can you take some time to rate our item 5 star in ThemeForest?https://themeforest.net/item/lusion-multipurpose-ecommerce-wordpress-theme/reviews/27657550 Furkan Erkan Theme demo installationClosed   Lusion - Wordpress Theme   Updated August 21, 2021 at 5:51am   2 Most recent comment from WordPress Team:Hello,Thanks for your purchase.I have checked your website and it imported demo content. You can set website for you Paykala layout errorClosed   Lusion - Wordpress Theme   Updated August 20, 2021 at 2:47am   12 Most recent comment from WordPress Team:Hello,You need to install and an active WPML plugin. With website is the demo ajit12 License Key is not validClosed   Lusion - Wordpress Theme   Updated August 19, 2021 at 7:46am   10 Most recent comment from WordPress Team:Hello,Sorry to get the inconvenience after you install.You can create Refund with ThemeForest we will refund for you. goiannashoes set_time_limit levelClosed   Lusion - Wordpress Theme   Updated August 19, 2021 at 10:02am   9 Most recent comment from WordPress Team:Hello, You can check again. Demo imported. You can go to Appearance -> Import demo content -> Import slider and homepage you want. demonawake The store does not workClosed   Lusion - Wordpress Theme   Updated August 18, 2021 at 2:12am   4 Most recent comment from WordPress Team:Hello,Yes. When you change to another domain you need to change the License Key for the new Domain. If you have any problems you can contact us. benjaminm27 The theme does not activateClosed   Lusion - Wordpress Theme   Updated August 15, 2021 at 3:27am   2 Most recent comment from WordPress Team:Hello,Thanks for your purchase.Can you provide an account admin so I can check that problem for you? demonawake The fonts in elementor are not changedClosed   Lusion - Wordpress Theme   Updated August 13, 2021 at 4:14pm   7 Most recent comment from demonawake:Thank you very much, I already managed to do it Paykala activate licenseClosed   Lusion - Wordpress Theme   Updated August 11, 2021 at 2:10am   2 Most recent comment from WordPress Team:Hello,I answered you in the ticket you sent earlier. You can check the answer in this tickethttps://arrowhitech.ticksy.com/ticket/2846392 mauriziolai import base content error 500 indexClosed   Lusion - Wordpress Theme   Updated August 9, 2021 at 9:19am   4 Most recent comment from mauriziolai:Yes, now all work's fine.Thank's