Public Tickets
vcpsia
Mobile version not workingClosed
Lusion - Shopify Theme
Updated April 7, 2021 at 6:13am
2
Most recent comment from Shopify Team:Hi vcpsia, Thanks for purchasing our theme.Can you tell us more about this problem by some screenshots, please?Best regards,Shopify Team
Aleksejs Bankovskis
erro temaClosed
Lusion - Shopify Theme
Updated April 7, 2021 at 4:37am
2
Most recent comment from Shopify Team:Hi Aleksejs, Thanks for purchasing our theme.You should unzip and upload the file source code to your store.Best regards,Shopify Team
kolesnik_v_a_com
icon shareClosed
Lusion - Shopify Theme
Updated April 6, 2021 at 7:54am
14
Most recent comment from Shopify Team:Hi kolesnik_v_a_com, Sorry for the late reply.We are using the Product Review app. You can install this app here.Best regards,Shopify Team
abbiesanya
Home Jewellery home page missingClosed
Lusion - Shopify Theme
Updated April 6, 2021 at 7:45am
7
Most recent comment from Shopify Team:Hi abbiesanya, We edited some code in Sections/gps-product-template-1-column.liquid, Sections/gps-product-template-2-columns-left.liquid, Sections/gps-product-template-2-columns-right.liquid of� ...
embrosin
404 Error when hitting Back from a productClosed
Lusion - Shopify Theme
Updated April 6, 2021 at 7:33am
4
Most recent comment from Shopify Team:Hi embrosin, We found out the issue. We've fixed this bug in patch 1.0.8. We'll update it for you.Best regards,Shopify Team
ANG CHI
Section > gp-countdown 1.08Closed
Lusion - Shopify Theme
Updated April 1, 2021 at 1:32am
5
Most recent comment from ANG CHI:thanks the counter works fine!
kolesnik_v_a_com
icon shareClosed
Lusion - Shopify Theme
Updated March 31, 2021 at 3:55am
2
Most recent comment from Shopify Team:Hi kolesnik_v_a_com, Thanks for purchasing our theme.We are using the ShareThis button.Click the button green to show all of the share social buttons.Best regards,Shopify Team
radiantaly
price tags are crossed outClosed
Lusion - Shopify Theme
Updated March 30, 2021 at 2:57am
13
Most recent comment from radiantaly:thank you, i will let u knowappreciated
ANG CHI
Collection page - Page wideClosed
Lusion - Shopify Theme
Updated March 30, 2021 at 1:06am
2
Most recent comment from ANG CHI:Okay I found it and made change of option, please disregard.
radiantaly
product pageClosed
Lusion - Shopify Theme
Updated March 28, 2021 at 12:06pm
2
Most recent comment from Shopify Team:Hi radiantaly, You can config the Additional Information Tab on the product page by Theme settings - Product Page - Product Tab.But if the section 1-column products, 2-columns-left products, 2-colu ...
Almma
Doesn’t look the same on phoneClosed
Lusion - Shopify Theme
Updated March 25, 2021 at 4:32am
6
Most recent comment from Shopify Team:Hi Wendy, Please we'll make a conversation in ticket #2730476Best regards,Shopify Team
WendyShawnDesigns
UpdateClosed
Lusion - Shopify Theme
Updated March 25, 2021 at 4:58am
4
Most recent comment from Shopify Team:Hi Wendy, About your issue in ticket #2723780.Some of the issues:"This is on the front page, I added two GPS Collection & Banner widgets because I wanted three collections per row and was unable to a ...
embrosin
Show Payment MethodsClosed
Lusion - Shopify Theme
Updated March 25, 2021 at 1:53am
7
Most recent comment from Shopify Team:Hi embrosin, We're so glad to hear that from you.If you can spare a few minutes to leave us a review, we'd be super grateful!Best regards,Shopify Team
Romão Lima Pereira
CSS Error version 1.0.6Closed
Lusion - Shopify Theme
Updated March 23, 2021 at 1:40am
4
Most recent comment from Shopify Team:Hi Romão,We've fixed your theme. You can check it, please.And we've submitted a new package. You can download and upload the latest version of Lusion Theme.Best regards,Shopify Team
remziozer
Private Tickets Not Answered !!Closed
Lusion - Shopify Theme
Updated March 22, 2021 at 2:14pm
2
Most recent comment from Shopify Team:Hi remziozer, We're so sorry for the bad experience. We have replied to your ticket. Hope to hear you soon,Shopify Team