Public Tickets
Amith_bv
Ajax filter code modification ($ to ₹)Closed
Lusion - Shopify Theme
Updated December 27, 2021 at 2:23am
2
Most recent comment from Shopify Team:Hi Amith_bv,
Thanks for purchasing our theme and sorry for the late reply.
Could you invite us to be your staff via email: [email protected], please?
We'll check it and fix it for you.
SmashMedia2
Filter not workingClosed
Lusion - Shopify Theme
Updated December 15, 2021 at 3:22am
8
Most recent comment from Shopify Team:Hi SmashMedia, Actually, this is our design so if you want to customize it like the sidebar, you need to pay us an extra for it.If you agree with this, we'll customize it for you.
mo7amdtare2
Replacing from Shopify to WordPressClosed
Lusion - Shopify Theme
Updated December 10, 2021 at 2:59am
8
Most recent comment from Shopify Team:Hi mo7amdtare2, It'll take about 1 day after we checked your purchase code of Lusion WordPress is activated. Please activate your purchase code as soon as possible.
Lewis
Header customisation for Lusion 2.0 eCommerce ThemeClosed
Lusion - Shopify Theme
Updated December 2, 2021 at 2:56am
2
Most recent comment from Shopify Team:Hi Lewis, Thanks for purchasing our theme.You can change the color of the header in Theme settings - Header. You need to find the part of the header that you want to change because we have 3 parts o ...
7figures
Facing issue while using website on IOS (Iphone)Closed
Lusion - Shopify Theme
Updated November 25, 2021 at 1:32am
6
Most recent comment from Shopify Team:Hi 7figures, If you have any problems, please let us know.
Darmxz
CUSTOMIZE MEGAMENUClosed
Lusion - Shopify Theme
Updated November 8, 2021 at 2:51am
4
Most recent comment from Shopify Team:Hi Darmxz, Sorry for the late reply and the unclearness in the last reply.We mean that you need to create 3 columns to show it.Once again, we're so sorry for that.
Darmxz
Change DOMAINClosed
Lusion - Shopify Theme
Updated October 28, 2021 at 4:10am
2
Most recent comment from Shopify Team:Hi Darmxz, Thanks for purchasing our theme.We're so sorry for this problem.We changed it for you. Please check it.
EGOstockholm
theme updateClosed
Lusion - Shopify Theme
Updated October 27, 2021 at 7:39am
17
Most recent comment from Carmel:ok . now I see it thanks a lot
jose barbosa
hot to duplicate a section of the templateClosed
Lusion - Shopify Theme
Updated October 27, 2021 at 7:31am
6
Most recent comment from Shopify Team:Hi Jose, Have a nice day!If you can spare a few minutes to leave us a review, we'd be super grateful!
jose barbosa
error when installing the demoClosed
Lusion - Shopify Theme
Updated October 25, 2021 at 8:38am
4
Most recent comment from Shopify Team:Hi Jose, We'll close this ticket for you.
pillsburydeeboy
Shop Now Button on Collection Page.Closed
Lusion - Shopify Theme
Updated October 1, 2021 at 7:31am
3
Most recent comment from pillsburydeeboy:Thanks.
Carmel
help with a codeClosed
Lusion - Shopify Theme
Updated September 27, 2021 at 4:43am
3
Most recent comment from Carmel:thank you , the guy I hired fixed the problem but it’s good to know where to check . Thanks
Carmel Cayouf
help with codeClosed
Lusion - Shopify Theme
Updated September 27, 2021 at 3:11am
2
Most recent comment from Shopify Team:Hi Carmel,
Sorry for the late reply.I am unsure about this because we have never face this before.Please check if in your theme.liquid file in layout folder have these file:
{%- if request.page_type ...
mo7amdtare2
Purchase code has been used for another domainClosed
Lusion - Shopify Theme
Updated September 19, 2021 at 7:18am
2
Most recent comment from Shopify Team:Hi mo7amdtare2,We're so sorry for the late reply.We replied in ticket #2874359.
sedrik12165
Ticket about the discount sale pricingClosed
Lusion - Shopify Theme
Updated September 6, 2021 at 7:35am
4
Most recent comment from Shopify Team:Hi Syed, We're so sorry for the late reply because we have been on National Independence Day holiday for 4 days.Could you send us your store URL, please?We'll check it and fix it for you.