Public Tickets
inquiryisho
some code coming on top of the header
Lusion - Shopify Theme
Updated October 13, 2023 at 12:38pm
1
Most recent comment from inquiryisho:class="template-index general-content-fullwidth">written on top of the announcement tag
inquiryisho
Pop Up background changeClosed
Lusion - Shopify Theme
Updated October 13, 2023 at 12:36pm
3
Most recent comment from inquiryisho:Worked.Thankyou!
jorgevergel703
No puedo instalar el tema en shopifyClosed
Lusion - Shopify Theme
Updated October 3, 2023 at 4:22am
2
Most recent comment from Shopify Team:Hi jorgevergel703 Please use English, you should unzip the packet, our themes are insideThanks,AHT TEAM
inquiryisho
White Line on Desktop website and no logo on mobile websiteClosed
Lusion - Shopify Theme
Updated October 3, 2023 at 3:59am
3
Most recent comment from Shopify Team:Hi, inquiryishoI have sent you an invitation to visit your store, please accept, we will check and fix errors on your storeThanks,AHT TEAM
satyajitgaikwad
Cumulative Layout Shift (CLS) issue with performance of websiteClosed
Lusion - Shopify Theme
Updated September 4, 2023 at 6:28pm
17
Most recent comment from Shopify Team:Hi, satyajitgaikwad We will process the slider for you, please wait a momentThanks,AHT Team
Applei9
Shopify theme isn't working and installing properlyClosed
Lusion - Shopify Theme
Updated August 23, 2023 at 2:52am
44
Most recent comment from Shopify Team:Hi, Applei9
I'm sorry for your experience, Shopify has a quite different usage from the platforms you are used to, if you want a refund, please create a refund request on Themeforest, we will pr ...
larkcreatives
hero slider arrows not workingClosed
Lusion - Shopify Theme
Updated August 17, 2023 at 1:49am
2
Most recent comment from Shopify Team:Hi larkcreatives , you can create this section on any page, so we can check it out, or I sent you an invite to visit your store, we'll take care of it for you.Thanks,AHT Team
c4web
does not connect to the licenseClosed
Lusion - Shopify Theme
Updated August 14, 2023 at 8:57am
5
Most recent comment from WordPress Team:Hi adam.Please create your own topic, we will check it for you.
abrilvalencia
Modify language.Closed
Lusion - Shopify Theme
Updated July 31, 2023 at 2:12am
2
Most recent comment from Shopify Team:Hi abrilvalencia,You can go to store settings/language, and change default language to spanishThanks,AHT Team
abrilvalencia
zip does not contain a valid theme: missing template "layout/theme.liquid"Closed
Lusion - Shopify Theme
Updated July 24, 2023 at 1:36am
2
Most recent comment from Shopify Team:Hi abrilvalencia,We hope that you have unzipped our package, the themes will be inside, you need to unzip and try again, if you can't, we will help you to upload the theme.Thanks,AHT Team
mathew016
TikTokClosed
Lusion - Shopify Theme
Updated July 24, 2023 at 1:34am
4
Most recent comment from Shopify Team:Hi Mathew,Tiktok icon has been addedThanks,AHT Team
mathew016
Quick view on products is not displaying correctlyClosed
Lusion - Shopify Theme
Updated July 17, 2023 at 1:02am
6
Most recent comment from Shopify Team:Hi, mathew016 You can solve this by writing one line of css in theme settings/ custom css.gp-popup-quickview .gp-product-col-main { flex-direction: column;}https://prnt.sc/lRX9dQEl1T3OThanks,AHT T ...
Luck Life Styles
give me document how to install thmesClosed
Lusion - Shopify Theme
Updated July 12, 2023 at 9:33am
2
Most recent comment from Shopify Team:Hi, You can check out our tutorials at: https://guid.arrowtheme.com/shopify/lusion/Thanks,AHT Team
Dan West
Installation to ShopifyClosed
Lusion - Shopify Theme
Updated July 4, 2023 at 1:30am
4
Most recent comment from Shopify Team:Hi, tcgshopnyc2023 We have already answered you in your threadBest Regards,
AHT Team
CRMS5733
error in installingClosed
Lusion - Shopify Theme
Updated May 23, 2023 at 2:58am
5
Most recent comment from Shopify Team:Hi, CRMS5733 We have replied to you in the last topic you created, and are still waiting for your reply, we would like to stop supporting this topic.Best Regards,
AHT Team