Public Tickets
Gregorio del Pino
translationsClosed
Supro - Magento Theme
Updated October 28, 2020 at 3:52am
2
Most recent comment from [deleted]:Hello,I don't see any attachment, please check again
webcastle
errors in themeClosed
Supro - Magento Theme
Updated October 23, 2020 at 9:50am
2
Most recent comment from [deleted]:Hi webcastle,Thanks for contacting us.Could you please give us your site info (admin url, admin account, ftp access details) so that our developer can check and fix for you?Best regards.
Krajab
Uncaught exceptionClosed
Supro - Magento Theme
Updated October 21, 2020 at 4:08am
2
Most recent comment from [deleted]:Dear Krajab,Thank you for your ticketCan you be more specific? Where and how did you get that issue?I hope you have a good day
dbrrohof
Configuralbe image disappearsClosed
Supro - Magento Theme
Updated October 20, 2020 at 7:09am
7
Most recent comment from [deleted]:Dear dbrrohof,Thank you for letting us know
dbrrohof
Undefined property: imageHelperClosed
Supro - Magento Theme
Updated October 20, 2020 at 3:47am
4
Most recent comment from mediaconcierge:Thank you dbrrohof , your file worked for me as well. Many thanks
calamusdesign
Custom CSSClosed
Supro - Magento Theme
Updated October 19, 2020 at 8:54am
2
Most recent comment from [deleted]:Dear calamusdesign,Thank you for choosing our themeSorry for the late reply due to our weekendPlease refer these article for your questionhttps://www.magesolution.com/themes/claue/docs/m2/index.html# ...
Krajab
Blog Helper IssueClosed
Supro - Magento Theme
Updated October 20, 2020 at 2:12am
3
Most recent comment from [deleted]:Dear Krajab,Where are you getting this issue? Can you give me url? Now I don't see the problem on the frontendThank you
Gregorio del Pino
error in catalogClosed
Supro - Magento Theme
Updated October 12, 2020 at 4:32am
6
Most recent comment from [deleted]:Dear oitmain, Could you please open a ticket for your question? We will check the issue for youThank you and have a good day
Krajab
LookBook is not workingClosed
Supro - Magento Theme
Updated October 6, 2020 at 7:58pm
5
Most recent comment from Krajab:ok thanks
geoffheatley
BUG: Upon Selecting a Product's Swatch, the Image Carousel's Thumbnail Images Appear in Reverse Order & Thus Scroll in the Wrong Direction TooClosed
Supro - Magento Theme
Updated October 6, 2020 at 7:19am
16
Most recent comment from [deleted]:Dear geoffheatley,Thank you for patienceI attracted the file you needRename it to "app" after downloadingApply it then Please remove var/*
pub/static/frontend/Mgs/* and run command deployThank you a ...
Tamanna
Getting error in theme magento theme integrationClosed
Supro - Magento Theme
Updated October 2, 2020 at 10:09am
2
Most recent comment from [deleted]:Dear Tamanna,Thank you for choosing our Your problem happened because you hadnt applied the compatible Supro patch to you Magento versionPlease refer this articlehttp://themes.magesolution.com/supr ...
decosu
How to remove FOOTER entirely?Closed
Supro - Magento Theme
Updated October 2, 2020 at 4:57am
3
Most recent comment from decosu:Yes you may close this oneFYI I tried that Layout Update XML: but it didn't work :(
Gregorio del Pino
Instagram Mageplaza extension feedClosed
Supro - Magento Theme
Updated October 1, 2020 at 6:39am
4
Most recent comment from [deleted]:Dear Gregorio,Thanks for your explanationCould you please give us your site info ( admin url, admin account and ftp access detail )? So we can specify whether or not your issue is a theme bug. We wil ...
Gregorio del Pino
front editor versionClosed
Supro - Magento Theme
Updated October 1, 2020 at 2:22am
2
Most recent comment from [deleted]:Dear Gregorio,Thank you for contacting usIt's just showing the incorrect version, we checked. it's all fine, so dont worryI hope you have a good day
Krajab
https://stage.baytonia.com/Closed
Supro - Magento Theme
Updated September 30, 2020 at 9:55am
8
Most recent comment from [deleted]:Dear Krajab,I hope you're doing wellWe have fixed the issue for you, you can check. Please check and respond to this ticket if the problem is still not fixed yet, we will check again. If we dont ...