Public Tickets
d.zav
Owl CarouselClosed
Supro - Magento Theme
Updated October 1, 2020 at 3:46am
5
Most recent comment from [deleted]:Dear d.zav,I hope you're doing wellI checked for you and found that auto play slider is still working properly and the animations to the slide text nothing is displayed due to your custom style i ...
Fabio
Bad image size in mgsmobileClosed
Supro - Magento Theme
Updated October 5, 2020 at 2:12am
19
Most recent comment from [deleted]:Dear Fabio,I updated file:
app/code/MGS/Amp/view/frontend/templates/Magento_Catalog/product/list.phtml
app/code/MGS/Amp/view/frontend/templates/MGS_Fbuilder/products/grid.phtml
app/code/MGS/Amp/view ...
Krajab
Invalid form keyClosed
Supro - Magento Theme
Updated September 28, 2020 at 7:21am
3
Most recent comment from [deleted]:Dear Krajab,I hope you're doing wellThanks for your video, I see and understand what you mean but this is not a theme bug, it related to Magento2 or any confirguration fro your site, please refer ...
Krajab
Product Video issueClosed
Supro - Magento Theme
Updated September 28, 2020 at 8:13am
3
Most recent comment from [deleted]:Dear KrajabI hope you're doing wellI tried to check and find out the cause of the error. However, after checking and analyzing, I think it's not the theme's fault but it's related ...
Krajab
Theme Js issue & Mobile option issueClosed
Supro - Magento Theme
Updated September 24, 2020 at 1:54am
8
Most recent comment from [deleted]:Dear Krajab,
Thanks for your reply,
If you feel happy with our service, could you please give us 5stars on the themeforest? You can go this link to rate:
https://themeforest.net/item/supro-minimalist- ...
UNBXDCreative
Category Change img on hover doesn't workClosed
Supro - Magento Theme
Updated September 23, 2020 at 5:30pm
6
Most recent comment from [deleted]:Dear UNBXDCreative,Thank you for your updateI see it is working, check this product on the homepage
https://prnt.sc/ume9mu
let set the product image with same way you did on that product, the hover ch ...
UNBXDCreative
Unable to save changes with CUSTOMIZEClosed
Supro - Magento Theme
Updated September 19, 2020 at 4:05pm
20
Most recent comment from [deleted]:Dear UNBXDCreative,
Here is your solution
I updated file: app/code/MGS/ThemeSettings/etc/frontend/di.xml
app/design/frontend/Mgs/supro/Magento_Checkout/templates/cart/item/default.phtmlIf your probl ...
UNBXDCreative
Cart Page error due to product image issueClosed
Supro - Magento Theme
Updated September 18, 2020 at 9:09am
4
Most recent comment from UNBXDCreative:Yes it's fine now! Thank you! How to fix this issue in the future? As not only we had this problem...
mohammad Habboub
Cart Page errorClosed
Supro - Magento Theme
Updated September 16, 2020 at 10:40am
7
Most recent comment from [deleted]:Dear UNBXDCreative,Please create a new ticket on the issue you encounter and we will assist you.Thanks!.
UNBXDCreative
Display In Stock badge for SIngle ProductClosed
Supro - Magento Theme
Updated September 16, 2020 at 9:15am
5
Most recent comment from [deleted]:Dear UNBXDCreative,Thanks for your replyI have removed this file
app/design/frontend/Mgs/supro/Magento_Catalog/layout/catalog_product_view_type_simple.xml
it is not necessary on Supro anymoreIf you f ...
UNBXDCreative
Message for DEVSClosed
Supro - Magento Theme
Updated September 16, 2020 at 4:10am
2
Most recent comment from [deleted]:Dear UNBXDCreative,Thanks for your suggestionWe will take it into accountHave a good day
Ravi
how to set individual shipping charges for different country and how to edit Size Guilde Delivery & Return in single product pageClosed
Supro - Magento Theme
Updated September 15, 2020 at 2:11am
5
Most recent comment from [deleted]:Dear Ravi,Thanks for your replyUnfortunately, it's not a part in our supporting scope. But I found this article: https://community.magento.com/t5/Find-an-Extension-that/Same-store-for-multiple- ...
olfat rashad
Slide account issueClosed
Supro - Magento Theme
Updated September 13, 2020 at 10:15am
39
Most recent comment from ingyanees:any updates ?
svengel
Product in Home nos showing variable or simple image productClosed
Supro - Magento Theme
Updated September 8, 2020 at 7:01pm
11
Most recent comment from [deleted]:Hello svengel,
Please accept our apologize for the late reply,
Now we are planing to change the support process to support for our customer better, so please create a new ticket with your issue and yo ...
svengel
Product Detail,Image galleryClosed
Supro - Magento Theme
Updated September 8, 2020 at 6:58pm
15
Most recent comment from [deleted]:Hello svengel,
Please accept our apologize for the late reply,
Now we are planing to change the support process to support for our customer better, so please create a new ticket with your issue and yo ...