Public Tickets
Mohammad Melhem
Wish list page errorClosed
Supro - Magento Theme
Updated December 26, 2020 at 1:31pm
2
Most recent comment from [deleted]:Dear Mohammad Melhem,Thank you for your ticketAbout wish list problem I replied to the ticket https://arrowhitech.ticksy.com/ticket/2641476/Can you please record a video about your problem?I hope yo ...
Mohammad Melhem
Wishlist slide errorClosed
Supro - Magento Theme
Updated December 26, 2020 at 1:29pm
2
Most recent comment from [deleted]:Dear Mohammad Melhem,Thank you for your ticketI've tried checking but I dont see your products to test?Can you please record a video? So that we can have a clear figure on your problemI hope you ...
Mohammad Melhem
How to edit on the css since i tried many files and directors without any effectClosed
Supro - Magento Theme
Updated December 26, 2020 at 1:25pm
2
Most recent comment from [deleted]:Dear Mohammad Melhem,Thank you for your ticketNormally we dont recommend our client to edit directly into our code/file. If you want to customize your theme style, we offer you use customize styleYou ...
Mohammad Melhem
Theme issues and needs fixesClosed
Supro - Magento Theme
Updated December 25, 2020 at 9:57am
7
Most recent comment from [deleted]:Hi Mohammad Melhem, Thanks for your reply. I really appreciate about that. We will check all tickets for you soon. Thanks a lot and have a wonderful day!
shmulik-genieously
Parameters are not saved in the themeClosed
Supro - Magento Theme
Updated December 21, 2020 at 3:18am
4
Most recent comment from [deleted]:Hi shmulik-genieously, Greetings of the new day,Thanks for your information and sorry for this late response due to our weekend. Now, I cannot access to your site info, please check again.Thanks a ...
RamirezX
Grid Image SizeClosed
Supro - Magento Theme
Updated December 21, 2020 at 2:42am
2
Most recent comment from [deleted]:Dear RamirezX, Thanks for your new ticket and sorry for this late response. Could you please give us your site info ( admin url, admin account and ftp/ssh access detail ) ? So we can specify whethe ...
grafikniklas
CHECKOUT ISSUES!!Closed
Supro - Magento Theme
Updated December 9, 2020 at 6:59am
3
Most recent comment from [deleted]:Hi grafikniklas,Our devs have checked, and the checkout process was worked fine. We did not see any issue or any error.Please check your site again. If you still occur see this issue, please take a v ...
calamusdesign
Products image galleryClosed
Supro - Magento Theme
Updated December 4, 2020 at 8:29am
27
Most recent comment from calamusdesign:OK thanksTicket closed
dbrrohof
JS Error on configurable product pageClosed
Supro - Magento Theme
Updated November 13, 2020 at 1:40am
7
Most recent comment from [deleted]:Dear dbrrohof,I just asked our dev teamOur leader said that we havent come to the point of updating theme yetThe issue will be fixed in the next update versionThank you
dbrrohof
Js error in mobile themeClosed
Supro - Magento Theme
Updated November 9, 2020 at 8:25am
13
Most recent comment from [deleted]:Dear dbrrohof,
Thanks for your reply,
If you feel happy with our service, could you please give us 5stars on the themeforest? You can go this link to rate:
https://themeforest.net/item/supro-minimali ...
Kimball Larsen
Cannot get Supro working at all on existing Magento 2 storeClosed
Supro - Magento Theme
Updated November 9, 2020 at 8:23am
6
Most recent comment from [deleted]:Hi,If you want to get a refund, please submit a refund request to themeforest, we will consider about your case
calamusdesign
Megamenu on multiple store viewClosed
Supro - Magento Theme
Updated November 9, 2020 at 8:04am
4
Most recent comment from [deleted]:Dear Calamusdesign,
Thanks for your patience,
Unfortunately we currently only use a single menu id '1' in the header. However, if you have many store views with different languages, you can ...
xpaz
Guest wishlistClosed
Supro - Magento Theme
Updated October 30, 2020 at 6:41am
2
Most recent comment from [deleted]:Dear xpaz,Thank you for choosing our themeI have tried to check it in a magento which install supro theme, i can add a group product in guestwl normally.
https://www.loom.com/share/ff02c3c0ae414b08ac ...
Gregorio del Pino
Translate stringsClosed
Supro - Magento Theme
Updated October 30, 2020 at 10:08am
6
Most recent comment from [deleted]:Dear Gregorio, Please refer this article to know how to translate the “You added … to your shopping cart.” line
https://magento.stackexchange.com/questions/263103/magento-2-translate-the-you-a ...
Gregorio del Pino
home cart menuClosed
Supro - Magento Theme
Updated October 29, 2020 at 3:27am
3
Most recent comment from [deleted]:Dear Gregorio,Thank you for contacting usCould you please give us your site info ( admin url, admin account and ftp access detail )? So we can specify whether or not your issue is a theme bug. We wil ...