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Public Tickets

mohammad Habboub Home Page SlidersClosed   Supro - Magento Theme   Updated September 8, 2020 at 6:54pm   8 Most recent comment from [deleted]:Hello, Please accept our apologize for the late reply, Now we are planing to change the support process to support for our customer better, so please create a new ticket with your issue and your site ... grafikniklas Menu items doesnt fitClosed   Supro - Magento Theme   Updated September 8, 2020 at 6:08pm   6 Most recent comment from [deleted]:Hello,Sorry for the late reply,Now it is my solution because in fact, the width of main menu is limited by the screen Please note: we are planing to change the support process, we will close this tic ... svengel Use AJAX to No, products doesn't loadClosed   Supro - Magento Theme   Updated September 8, 2020 at 6:03pm   9 Most recent comment from [deleted]:Hello, Please accept our apologize for the late reply, Now we are planing to change the support process, so please create a new ticket with your issue and your site info ( admin url, admin account, ft ... edwa1d Upgrade of the builderClosed   Supro - Magento Theme   Updated September 8, 2020 at 5:53pm   21 Most recent comment from [deleted]:Hello,Please accept our apologize for the late reply,Now we are planing to change the support process, so please create a new ticket with your issue and your site info ( admin url, admin account and f ... bernieu2 Some general questionsClosed   Supro - Magento Theme   Updated August 26, 2020 at 7:55am   2 Most recent comment from [deleted]:Hello,1) Yes we plan to upgrade this but it's not a simple task, so maybe it will be include in some next ugprade2) Please feel free to remove in theme codecacheable="false"we will check and rem ... Fabio Product image change on hoverClosed   Supro - Magento Theme   Updated August 26, 2020 at 2:24am   13 Most recent comment from [deleted]:Hi Fabio,Thanks for your reply.Firstly, I want you to confirm a little.1. What do you mean "the buy overlay effect is out of place"? Could you explain more?2. The bottom block of the products are mov ... d.zav Magento2 Special Deal BlockClosed   Supro - Magento Theme   Updated August 24, 2020 at 7:33am   8 Most recent comment from [deleted]:Hello,I have fixed for you  and please make sure when you fill a product name, you click on suggestionhttps://prnt.sc/u4su7othe deal product is showing fine cmaimaging Create duplicate page like PortfolioClosed   Supro - Magento Theme   Updated August 17, 2020 at 9:27am   1 Most recent comment from cmaimaging:We want to update our category page same as Portfolio page. http://themes.magesolution.com/supro/en/portfolio/?___store=enWould you please help us? Qps84 Missing XML for Coming SoonClosed   Supro - Magento Theme   Updated August 17, 2020 at 6:40am   2 Most recent comment from [deleted]:Hello,You can download it herehttps://www.dropbox.com/s/sodpkdnjlnep7qj/coming-soon.xml?dl=0 sofiyamustafa MageCompClosed   Supro - Magento Theme   Updated August 12, 2020 at 5:03pm   2 Most recent comment from [deleted]:HelloThanks for contacting us We are not sure about this extension because we customized login/register default to make popup login for supro svengel How ti enable AMP featureClosed   Supro - Magento Theme   Updated August 9, 2020 at 2:43pm   6 Most recent comment from [deleted]:Hello,You need only to access to google by your phone, then search product on your site then if you get a link with this symbol, the Amp is working finehttps://prnt.sc/twnqja grafikniklas Button color config doesnt workClosed   Supro - Magento Theme   Updated August 7, 2020 at 6:19am   3 Most recent comment from grafikniklas:Hey,Thanks its working. Some of them didnt work, but it worked fine when adding some custom css.Thanks,Mattias svengel Imagen zoom don't let me select color or change sizeClosed   Supro - Magento Theme   Updated August 6, 2020 at 3:12am   6 Most recent comment from [deleted]:Hello,I have checked for you and found that: It is affected by this config in your admin: You can check it again. And if there's any problem, please tell me again Thanks!. mohammad Habboub Brand ConflictClosed   Supro - Magento Theme   Updated August 4, 2020 at 7:31am   22 Most recent comment from [deleted]:Hello mohammad,I am really sorry about this, sorry that you had a bad experience with our service.But with this ticket, i did not do anything, because i see that it is issue with your db when you imp ... IbizaPoolVilla TranslationsClosed   Supro - Magento Theme   Updated August 2, 2020 at 9:46am   2 Most recent comment from [deleted]:Hello,Thanks for contacting us, we don't support to translate but you can refer some article here1) Select your language then follow the instruction: https://www.mageplaza.com/magento-2-extensio ...