From July 8, 2024, we will switch to support on the https://help.arrowtheme.com. If there are any problems, you can log in to the forum and create a ticket. We will support old tickets on here until completed.
Featured Articles
Error If you're encountering this error: Please run setup:di:compile to fix it. Cash on delivery is not shown In the checkout page order list If you have trouble in the checkout page, in the order summary, when you select the payment method cash on delivery, the ... Error with brand in supro Magento 2.4.1 Issue: Version 2.4.1 with patches -> Brand Error: Call to undefined method MagentoCatalogModelResourceModelProduct ... How to upgrade theme To upgrade theme, please follow step by step below: Step1) Go to MGS -> Theme Settings then look on the left menu ...
Google Map API don't show up on the Contact page Problem: Google Map shows on the Store Locator page, but it won't show up on the Contact page. Because now Google does ... How to show social links block If you want to enable this feature in my site:You need to enable Share This and setting it: Admin -> MGS -> ... Change content on frontend by editing directly in file I want to change a few contents but not working in front end Answer: if you want to know what template file you need to ed ... Catalogue page layout stuck If your catalogue page layout seems to be stuck, and you cannot get the per row or image ratio to change.So, please set it in ...
Error: the filter displays white page with the word filter Issue: If you have problem as in this below snapshot: the filter displays white page with the word filterSolution:Please ... UAE country not listing states/cities on checkout page In this case: you want to populate states/cities in drop down once UAE/gulf countries is selected in checkout page while ... How to use custom style fucntion? Thank you for your interest in our themes. Now, if you want to some small styles that configuration can't meet your requ ... I try facebook and google login but not run I understand what you mean but sorry for now the social login doesn't work on the Unero theme anymore, Facebook and Google as ...
How can i create different layout for seperated category pages? Answer: GO To admin -> Manage Category and select particular category that you want different design: Tab "Design". In th ... How to use testimonial in Supro If you use testimonial in Supro theme, please refer this document for your question: https://www.magesolution.com/ ... Product details page design is different as per demo Please configure as follows: 1. MGS -> MEGA SOLUTION -> MGS ThemeSetting -> tab Product Details Page &nb ... Fix can't enable Front-end Builder in admin ( Migrate from M1 to M2 ) + Disable MGS_Mpanel module by going to your server, access to app/etc/ and edit file config.php then change 1 -> 0 with M ...
Customize "about us" and "contact us" pages Normally, we just need "/contact", we will have a contact default page, as you can see: https://molla.arrowtheme.com/us/cont ... Incorrect quantity available (only 0 left) shown on product detail page We have researched and found that this is a problem of magento 2.4.2, you can refer: https://magento.stackexchan ... Edit Header or Footer with Elementor builder Hello, You need config Elementor setting allow edit footer (header) with Elementor Then, you can hover Edit with Elemen ... Fix can't enable Front-end Builder in admin ( Migrate from M1 to M2 ) + Disable MGS_Fbuilder module by going to your server, access to app/etc/ and edit file config.php then change 1 -> 0 with ...
Can't install arrowpress importer plugin? If you are unable to install the arrowpress importer plugin for the first time. Try reinstalling a few times.Or you can insta ... How to edit the page using Front-end Builder To edit the page using Front-end Builer, please note that you use Front-end Builder on the frontend, not in admin and fo ... Video banner slider If you add Youtube embed url to show video on Home page. It appear on Pagebuilder but when you submit code then it does& ... How to create subcategory with 2 columns layout Please follow:
How to create vertical menu To show vertical menu, you can follow below steps: Step 1: Setting Admin-> MGS-> Megamenu-> Confi ... how to modify the content of the Size Guide, is it possible to remove it? You can't modify the content, you are just able to change to whole image in /pub/media/wysiwyg/sizecharts.png Then clear al ... How to solve this {{system messages }} issue Problem: Solution: This problem is related to translation. You can try the solution below it will help you solve this i ... How to uninstall the theme 1) Remove the theme files 2) Edit "theme" table and remove the theme 3) Remove the tables that rendered when ...
How to add rating feature into your product detail page? Please refer this article to do sohttps://docs.magento.com/user-guide/stores/attributes-rating.html Update plugin First you need to deactivate and delete the plugin. Then click install and activate the plugin again How to change the icon colors of the mobile bottom menu To change icon colors mobile bottom menu (such as: cart icon, user account icon,...): There are two ways to do th ... How to create vertical menu Go to admin -> MGS -> Manage Menu -> Click Add Menu button Then you need input menu information Title: Me ...
How to create custom link for each cate Here we have attached a video for you: https://drive.google.com/file/d/1NChomVdQL2v6lVkX2pVuHQWuudhO44ar/view?usp=shar ... How to display Instagram block on homepage To change image display on instagram block on homepage, you need go to admin -> Content -> Block -> Edit block Optim ... Notice color does not display in the category selection Errror: The notice color does not display in the category selection: https://www.loom.com/share/2e8c3f0000bd44d9b258236f78215 ... Product shows "only 0 left" Question:In our product page when we click the size options it shows "Only 0 Left" but we have stock for that particular size ...
Theme display issues when enabling Smile_Elasticsuite Errror: When enabling Smile_Elasticsuite, the theme's appearance and functionality has changed.Solution: ... How to create an offline order If you want create an offline order, please follow below steps: Please go to admin STORES -> Configuration -> ... Theme doesn't get the code in module.less Error: Theme doesn't get the code in module.less of modules those are not guaranteed Solution: Claue theme doesn't ex ... How to add banner image in wishlist page To add banner image in wishlist page, you can config it in your admin: Please go to Admin --> Stores --> MGS ...
Make the filter on mobile like the demo site - Supro Now on our demo site of Supro, we are using "mgsmobile" theme, it is not responsive of desktop view, so if you want to your s ... Products sample design pages are not working First of all, you need to check your site again because this issue is often caused because there will be some other links on ... Creating page content by using CMS page in admin and F-builder at the same time You can use cms page to edit the homepage, no problem but you can't use cms page and builder to edit together- When you edit ... Menu logo is not link to Home page. How can configure for it? Please go MGS -> Megamenu -> configuration and set this
How to change the logo To change the logo, please follow 3 steps: Step 1: Uploading Your LogoStep 2: Upload frontend logo in Magento 2Step 3: C ... Product videos not working When Product video is not working on details page, please check your steps carefully, because you need to input emb ... Compile errors while installing I've bought and installed the Magento theme, but unfortunately I'm facing issues during static-content compilation.Answer: U ... How to change Different Blocks in 2nd Store You just need to create a new block with the id Identifier: footer_contact_us and make sure it is selected to show only for t ...
How to change Icon Size How to change the size of these 3 Icons or how to replace it?Solution: We offer you to use custom style. Font aweso ... Can't add related Product into shopping cart If you can't add a related Product into shopping cart as this example: You can refer the solution for this case:Please n ... How to edit Footer Categories To edit Footer Categories , please follow these steps: 1. Please enable the frontend builder. 2. Then you need ... Cannot find top gallery slider configuration in Claue 2 In Claue 1, you used to have a configuration option to change product detail template in Admin -> MGS -> Theme setting ...
Search bar on header If you want to use the search bar on top header instead of search icon on the right, a search bar in yellow highlig ... Import/Export is not showing in backend please do these following steps of my instruction 1 - You need to access into your database 2 - Choose core_config_dat ... Issue with the "items number" and "add to cart button" Problem: The "items number" and "add to cart button" are very near each other and the "items Number " is too wide compar ... How to create a range price slide In fact it's ajax layer navigation, you need to enable itThen, please follow this document: http://themes.magesolution.c ...
How to Create New Admin User in Magento 2 If your admin site is not working, you can create new admin via command lineYou can refer this article to get more ( via ... Turn off remember product, fake sale popup You can go to Appearance -> Customize -> Popup -> Sale Popup -> Remove template sale popup by Please Select Optio ... How to show the products of product tab block This is not only category products, please note this one https://prnt.sc/tt3ba3 - New Product: your products have to new pr ... How to make images not to be so blur Issue: Images are ok when going into product, but in this boxes in homepage or category page they are some kind of bad qualit ...
Product Images Coming Blurred If you uploaded image with high quality and properly but the product images are coming blurred. Solution:&nbs ... Be unable to product into the New Arrival and Most popular tab With the New Product tab, you need to set the value of "Set Product as New From" and select the correct category to disp ... How can remove the menu slider on the left and put it horizontal between the logo and the search bar If you want to remove the menu slider on the left and put it horizontal between the logo and the search bar like the dem ... Supro, Molla - How to use multiple store views - You built a good homepage buy CMS Page Builer- You want to make a new homepage for another store view please follow the fol ...
How to remove store views If you didn't want to use these storeview, you can disable them.Please go to admin -> Stores -> All Stores -> Click ... How to create mega menu without using the category tree Please refer this document: https://www.magesolution.com/themes/claue/docs/m2/index.html#create-megamenu-item If you ... How to change hompage properly Example - error: you want home classic but home food show up. Solution: You need only to go to admin STORES -& ... Error message when Add to Cart: "We can't add this item to your shopping cart right now" Please refer to this link, it might help you to solve the issue: https://community.magento.com/t5/Magento-2-x-Technica ...
Do not appear the products in the categories Our theme uses Front-end Builder to add/edit/remove the homepage content, so don't edit directly in admin panel, it will not ... Mobile menu don't show items This error is often caused because you are using menu type: Static content. However you copy html of Catalog content, therefo ... The Shop by Brand does not work First of all, you go etc/di.xml then search for "LayerPlugin", add */ /* to this plugin (to remove but still keep the code)&n ... Js error when adding to cart. ISSUE: When adding to cart, it doesn't add the products to the cart straight away. You have to go back to the home page. ...
How to change the color of menu items If you want to change color, you can refer this article https://www.magesolution.com/themes/claue/docs/m2/index.html#st-colo ... How to set the different footer and logo for the Store View To set the Footer and Logo for each store view, please edit it in your admin: You can go to admin --> MGS --> Them ... Call to a member function isSwatchAttribute() Please make sure you applied a patch for Magento version you are using Product videos not working When Product video is not working on details page, please check your steps carefully, because you need to input emb ...
The error is shown after upgrading theme This error: Actually, this is not theme bug. It seems related to the server, maybe you will need to contact ... How to disable some certain blocks on mobile/tablet view? We are suggesting you 2 solution1 - When you create a block by builder, you can add custom class to Custom Class field o ... The problem after installing If you encounter a problem like this one Or Installing data... PHP Fatal error: Declaration of MGSMpanelHelpe ... How to edit the " Size Guide" in product detail page. Step 1: Please got to this block: Step 2: Edit text, then please save it: Step 3: Please clear cache and it ...
How to remove the sidebar It is layout 2 columns-left, you just need change layout to 1 column. There are 2 ways to do that Change layout of each ... How to active sale page like in demo It's quite complicated, hope you don't mind First you need to create a catalog name it "sale" Then please assign prod ... How to upgrade theme To upgrade theme, please follow step by step below: Step1) Go to MGS -> Theme Settings then look on the left menu ... How to set up Landing cate page? How does it work? I'm giving you an example to have a better understanding 1. You need choose a category and set it Is Landing2. Create su ...
Store Locator Indeed, Store locator is working well on Claue version 1 as our document: https://www.magesolution.com/themes/claue/do ... Change currency You can deactived WooCommerce Currency Switcher plugin and choose in setting Woocommerce Or you can config in setting WOOC ... Homepage content For the homepage content, you should use builder to build for a store view.Then use this article to know how to apply other s ... How to make the Filterable Attributes In Layered Navigation To set up layered navigation with the attributes filterable, you can follow 3 steps: Step 1: Set up the attrib ...
How to remove delivery date from checkout If you want to remove delivery date:You can config it in your admin site. Please go to admin --> MGS --> co ... Can I Disable Elasticsuite? Yes you can disable ElasticSuite but after disabling this one, the filter will be unable to filter with multiple selection! & ... How to create the landing page If you want any category to be landing, please do as follow: - Parent category display mode must be product only or product ... How to disable RTL for related products. To disable RTL setting, you need go to admin -> MGS -> MGS Theme Settings -> General -> Set Enable Right To Left ...
How to show menu with Plus and Minus button on mobile. If you want to show Plus and Minus button as our demo: https://claue2.arrowtheme.com/ru/You will need to edit ... You cannot deselect text-swatches We have disabled the 'shopping by' function in our MGS Theme configuration, however we are now having issues with text swatch ... Can't enable the builder The builder uses Cache, so please disable Page Cache when using the builder https://prnt.sc/pjxzix Error 404 page link when changing the link of the OWL Carousel Slider Issue: When you change the link of the OWL Carousel Slider, they always link to a 404 page. Solution: You need ...
Sale popup Indeed, you can set up config sale popup in your admin. However it's only working well on Claue version 1, as you can se ... Remove the menu item and directly show the categories in the menu Problem: How to remove the menu item and directly show the categories in the menu? For example, If you would like to se ... Can't import demo content? First you need to activate the necessary plugins. http://hn.arrowpress.net/lusion-gui/#2.2PluginsInstallationThen you need to ... How to add the Promo Banner extension Please use the F-builder to create the PromoBanner
How to update the theme in Supro theme 1) Specify what theme version you are using by going to admin MGS -> Theme Setting http://prntscr.com/ol4bsw 2) If ... How to edit the the picture size of the color swatch? If the color identification at the front desk is not ⚪If you want the image size to be equal to the color size, you ne ... Google HTML structure Issue: Structured Data is not working Indeed, it relates with the Google HTML structure. Our devs team also checked it ... The categorypage does not work when Ajax Price Slider enabled Errror: Exception #0 (Exception): Notice: Trying to access array offset on value of type int in /var/www/deploy/stagin ...
Special request? Now, we know that perhaps you're facing some obstacles while using our themes, such as your site is too slow after installati ... Change domain Click here to know how to get Purchase Code. Note that, with “Regular License”, one Purchase Code is used for only 1 doma ... How to add custom js? First of all, please note that this is out of our support scope, so please be careful as we cannot help if there is anything ... Video banner block If you want to make a video banner as our demo: https://claue.arrowtheme.com/deYou can refer our document to get i ...
Register account not working? - Enable register in My Account page Navigate to Woocommerce > Settings > Accounts, check the box Enable registration ... Small css issue when hovering image If you encounter this issue: You can fix it by editing: Both the order invoice page and invoice PDFs are broken This is not a theme bug, the theme doesn't customize or do anything relate to invoice. If you have this trouble, yo ... How to show add to cart button at bottom in Home Page Product Grid on Hover For the home page product on hover product, If you want the add to cart button should be shown below the price or a ...
No get Promo Banner available In supro theme, now the Promo Banner is integrated into Fbuilder and it is not split into separate modules any ... Don't want to show "filter by" text in the layered navigation If you don't want to show "filter by" text in the layered navigation, you can follow steps to do as you want: Please go ... Product Details Page If you want set up your product details page like the demo:Firstly, you can create Brand and Swatch Color attribute in admin ... How to Configure Color Swatches If you want let this color selection show here under listed in magento 2: Please refer this document: https:// ...
How to enable the frontend builder Please note: after creating a frontend builder account but it doesn't work, please disable "Page Cache" in System -> ... No get Promo Banner available In supro theme, now the Promo Banner is integrated into Fbuilder and it is not split into separate modules any ... We are sorry, an error has occured while generating this content If you are encountering the error beyond, seem like you were editing content directly in Admin -> Content -> BlockInfac ... How to create the " Our Brands" block on homepage If you want to show " our brand" block as our demo: First of all, please go to admin --> MGS --> Shop By Brand --& ...
How to fix If Blog by MGS has a spelling error Please go to appdesignfrontendMgsclaueMGS_Blogtemplatessidebar.phtml and change the text below. Then please clear all ... Mega menu items is not displayed on mobile Mega menu items is not displayed on mobile like that: Solution: You can edited custom css:Then, please r ... Not able to update Banners Problem: when you add any slider then that is not getting displayed Solution: You can add an image slider ... Display/ Disable out of stock product If you set: Inventory/StockOptions/Display Out Of Stock Products = NO But the unavailable products are still visib ...
The email not coming or receiving for user Error: The email not coming or receiving for user when you are ordering any product. Solution: For t ... The 'Tooltip' text is crashing into the text boxes of check out page There is an styling issue with the checkout. The 'Tooltip' text is crashing into the text boxes. Can this be removed?It's our ... The red line appear / disappear on product page As you can see in this example: It's caused by the size 8.5 is out of stock in width, so the red line appeared to distin ... The navigation menu is not visible on any page If the navigation menu is not visible on any page, you need to create the menu item in: Admin -> MGS -> Magemenu ...
"Go to card" button is out of place in mobile Issue: "Go to card" button not align and not the same size as "proceed to checkout".Solution: Please edited: Share button For Share button, you can refer this below steps: Access Admin->MGS->Theme Setting->Share This->Is Enabled->Y ... Homepage get crashed after theme is installed Issue: I have installed claue 2 on a fresh magento installation. Everything went well but unfortunately the styling are missi ... How to change the logo size on mobile view. If English store view shows different logo size than Arabic store view like that: And: Solution:&nbs ...
Solution for the error “Invalid parameter given. A valid $fileId[tmp_name] is expected” Please refer to the below solution: https://meetanshi.com/blog/solved-invalid-parameter-given-a-valid-fileidtmp_name-is-expe ... Missing Import / Export Options under System->Data Transfer We want to confirm that our theme didn't do anything related to options under System->Data Transfer. In this case, ... Discount Program We offer a discount for returning customers .Therefore, pick one of the offers listed below and follow the instructions to ge ... Add filter shop sidebar 1: You need create filter in BeRocket -> Choose filter you want Then, you can go to Appearance -> Widgets -> ...
Megameu spreads out and looks weird The website header is currently appear not centred. Please see screenshot attached for example I will explain a little b ... How to change menu text color and add lable How to change menu text color and add lable example the demo site: SOLUTION: You need to create a sample menu ... Edit the homepage Please don't directly edit in admin panel, the homepage is built by Builder, so please use Front-end Builder to edit the home ... How to active module MGS_OSCheckout You need to active module MGS_OSCheckout by run these commands: php bin/magento module:enable MGS_OSCheckout php bi ...
Active theme and use subdomain After install theme, please log in admin panel through your admin account, the go to Backend > STORES > [Settings] Conf ... How to change header color Please refer our document to get more: https://www.magesolution.com/themes/claue/docs/m2/index.html#st-color-header The filter doesn't read all products Problem: the price slider filter counts only the visible products on the page or the filter doesn't read all ... How to get bottom navigation for Claue 1 To get the Mobile navigation for Claue 1, you can replace this file: system.xml.zip app/code/MGS/ClaueTheme/etc/admin ...
The logo is not showing Please go to your admin settings, then check the the width height or width for the image.May be the reason the ... Error whenpage does not load content Hello,You can got to Edit Header with Elementor -> Click icon bar for mobile -> Select the same menu with on the deskto ... Change logo and change size logo 1: Change logo: You can go to Appearance -> Customize -> Site Identity -> Upload logo 2: Change size logo ... How to disable the link hover underline effect To disable the link hover underline effect, you can add this code to: Admin->MGS->Theme Setting->Frontend-Bui ...
Error: Unknown module(s): 'MGS_Fbuilder' Error: getting an error when running the command Command: php bin/magento module:enable MGS_Fbuilder Error: Unkno ... How to add color and size in product detail page Hello, First you need to create a variable product. You can refer to the following instructions: https://docs.woocommerce.co ... Import Slider Revolution 1: Go to Slider Revolution -> Manual Import Then you can choose the slider homepage you want in the package -> Import Website loads slowly? The speed of a site depends on so many factors ( your server, the size of the image you use, minify js, css, merge css, js,.. ...
How to move Magento from one server to another If you need to move the Magento eCommerce shop from one host server domain to new host server domain or from one directory lo ... How does your purchase code work? You should register the purchase code for your main domain firstly, then you can use as many sub-domain as you want. Please r ... How to set the label sale on all products To set the label sale, please go to admin -> Catalog -> Product -> Edit product -> Set Advanced Pricing ... Update theme from Claue 1 to Claue 2 Updating theme from Claue 1 to Claue 2.0 directly is impossible. You need to rebuild again your site as we ...
Pictures are not shown on Shop By Brand If you're encountering this issue: First of all, you need to re-check whether you uploaded pics or not. Please go t ... Effect on product details page Issue: I would like to disable zoom effect. Is it possible? Answer: In our theme, we use 2 effects for gallery: zoom ... How to show 2 columns with right bar in category page. If you want to select: 2 columns with right bar in category page like that: Solution: Please go to ... Edit footer Via F-builder you are just able to choose footer versionIf you want to edit it in details, you need to do it yourself in admi ...
How to create custom link for each cate Here we have attached a video for you: https://drive.google.com/file/d/1NChomVdQL2v6lVkX2pVuHQWuudhO44ar/view?usp=shar ... How to update for Molla theme To update the Molla theme, you only need to follow the following steps1) Check the theme versionGo to admin MGS -> Th ... Error filtering template Issue: "Error filtering template: ..."Solution: Our theme was built by Builder, so please don't edit the homepage c ... GDPR- Main features You can read the GDPR module feature here: https://www.magesolution.com/magento2-gdpr.html
How to create a configurable product Please refer this link to create a configurable product as your expectation: https://docs.magento.com/user-guide/catalog ... Cannot close menu in mobile view. ISSUE: In mobile view, if you open the menu, you can't close it, you are forced to click on a link in the menu.SOLUTION: ... Unable to choose sub-categories to be shown up in megamenu - Claue 2 I was able to choose which sub-cates to be shown in megamenu But now, I dont that ability anymore Answer: I ... The image of the comparison page is blurred We have a suggestion for you, you can try: go to the appdesignfrontendMgsmolaetcview.xml file and change the highlighted widt ...
"Best seller" on demo I want to have a best-seller or top-trending section: Answer: We dont have that function, but you can create a new product a ... RTL theme on Claue Version_2 First of all, I am so sorry for any inconvenience that you're encountering. However, after discussing with our devs team and ... How to change Product Page image sizes to match customer's product image Issue: All our images for products are showing as squares and we need them to not have the white border on the left and ... How to create a new cate in vertical menu Step 1: You need to specify your header Please go Admin -> Mage Solution (MGS) -> MGS Theme Setting -> Header, ...
How to create megamenu Actually you dont need to create a new one unless you want to use vertical menu, not horizontal one. You just need to add ite ... Wishlist "Continue Shopping" link error If when you wish list a product on the message on the top says "product added to wishlist. Press "here" to continue shopping. ... How to change the version of the header You can change the version of the header at Admin. Please go to the Admin -> MGS -> Theme Setting(choose st ... How can I make a child theme? Please follow the instruction in our documenthttp://www.magesolution.com/themes/claue/docs/m2/index.html#make-child-theme
Change http to https If your domain switches from HTTP to HTTPS you need to follow the following instructions:You can go to Settings -> General ... How to use "Use Category Image (Only current category)" When you chosse "no" for option "Use Category Image (Only current category)" , all background pagetitle will just h ... How to add contact block to custom page? Actually contact-us form is not a cms block or cms page, it's just magento'd module. You can find it by youdomain/contact-usI ... How to change the theme color on your site Please refer our document to change your theme color http://themes.magesolution.com/unero/docs/m2/index.html#st-color-defaul ...
How to create Megamenu with categories, image and static content Please refer this video: Products load without photos when picking filter for any brand Please run command again : rm -rf pub/static/frontend/* rm -rf var/* php bin/magento setup:static-content: ... Semi-transparent layer behind the text and buton In case that you want a semi-transparent layer behind the text and button on the homepage banner, like the example ... Updating the content header for different store views With the header block: Please go to CONTENT -> Blocks then find a static block with identifier: header_1_top_middle ...
Plugin class Smile/ElasticsuiteCore/Plugin/Deprecation/ClientPlugin doesn't exist In magento 2.4. elasticsearch is required, and it will support for multi selection. We researched and found that you should u ... There was no Home CMS page configured or found. After clicking "Install Theme" and "Import" the homepage in the admin, you see this notification on the homepage, please ... How to specify your current using homepage First, You go store -> configuration -> set store view being usedSecond, choose web -> search default page Thir ... How to upload a video with page builder Please refer this document for request: upload a video with page builder: https://www.magesolution.com/themes/claue/docs/m2 ...
Sale price If it's config product, you won't be able to show the sale price because it depends on price of many child products. B ... The error about image not change on mouse over on catalog If you change swatch image, but on catalog the image not change on mouse overIn this case, you should set like this prod ... Don't edit the code in CMS page Our theme uses Front-end Builder to build the homepage, so we dont recommend you to edit directly the code in CMS page a ... CSS files for headers If you want to know where the CSS files of headers are located in Gemmart.You can refer CSS for the files as you ne ...
How to change mobile menu text color If you want to change the menu color of text and background on mobile device: Please go to Store->Configuration- ... Import template Hello, You can go to Edit With Eleemntor -> Save as Template -> Enter name template > You can export template ... Configure image size In case: Images are being requested on 300x300 while on the configuration you set 1200x1200 which is the full imag ... Can't change Products Hover Effect If you are in this case: Trying to change MGS -> General Settings -> Catalog -> Products Hover Effe ...
Unable to order the product If you in case: This message showing when ordering the product: In fact that, this is not theme bug, it o ... There is no products shown in the category Sometimes, this issue is caused by setting category Is landing. First of all, you should re-check to see that you ... How to change the page title's background in Claue theme To change the title's background above, please go to admin MGS -> General Setting then expand "Breadcrumbs and Page Title" ... How to move the quick view from pages/ products I have a document for you to move quick view as you want: https://www.magesolution.com/themes/claue/docs/m2/index. ...
Error message when Add to Cart: "We can't add this item to your shopping cart right now" Please refer to this link, it might help you to solve the issue: https://community.magento.com/t5/Magento-2-x-Technica ... Error: "No alive nodes found in your cluster. " First, please make sure you enabled elasticsmile modules by reading this file "readme.txt" https://drive.google.com/file/d/1 ... How to show logo for megamenu? Please go MGS -> Mega Menu -> Configuration and set Note: Please config very careful as it could be 2 logo shown upY ... Check out missing header/footer This is not a theme bug, we want it like that, you can check our demo site here: https://themes.magesolution.com/supro/en
How to change the domain for the purchase code If you want to change domain for your purchase code, please do it here: https://www.magesolution.com/change-domainBeside ... How to show Yes/No attributes in product page If you want to hide several attributes on frontend if their value is "No"Please look at this solution: Indeed, If y ... How to improve the site's speed Indeed, we do provide optimization service, but it's never an easy task. Actually, to make things to be easier, these are alr ... How to set up a full-width banner Please refer to this document: https://www.magesolution.com/themes/claue/docs/m2/index.html#user-builder-section When ...
Sale - Emails not sending Please refer this article to setup sale emails: https://magehit.com/blog/how-to-configure-sales-emails-in-magento-2/ ... Setting different languages for the back-end and storefront Error: If you not able to switch the frontend to German although the settings in admin are correct. Or you need to ... Change currency Hello, Thank for you purchase. If you don't use the CURRENCY change plugin you have DEACTIVATE plugins. Then you can c ... Can't add products to the cart ISSSUE: In configurable products, when trying to choose the size and adding the product to the cart either nothing happe ...
How to change color of Search/Cart/User icons If you want to change the color of these icons:Please follow:For cart: .header-area .table-icon-menu .minicar ... Put border color for the buttons in swatch. If you don't know where you can change look of these buttons to put border color: You can add style in admin MGS-> P ... Video link not run If video link not run:https://drive.google.com/file/d/1RD1nzDNCOYPKWakj0XtmTEPr6lSBboUG/viewSolution: Please note that t ... Widgets Keep Loading Hello, You can install and active classic widgets plugin. https://wordpress.org/plugins/classic-widgets/ With Version Wo ...
How to setup multiple currency If you want to show multiple currency ( $$$, €,...), you can refer this document: https://magento.stackexchange.c ... How to get bottom navigation for Claue 2 To get the Mobile navigation for Claue 2, please merge this file to your folder magento and then run command: set ... How to disappear (360 Degree Thumbnail-no_selection) and(3D Thumbnail--no_selection) If you want to disappear (360 Degree Thumbnail-no_selection) and(3D Thumbnail--no_selection) , you can set it ... Social sharing post function doesnt works I have a problem on the blog, when I go to share on Facebook it does not publish the image on the social network Answer:&nbs ...
error after upgrade the new patch If you get this problem {"error":{"root_cause":[{"type":"illegal_argument_exception","reason":"Unknown filter type [phonetic ... How to show language with it's flags. I got your full meaning. I have this article, you can refer it to show Language with It's flags as you want: http ... Update new home page You can update the new homepage according to the following instructions: You need to download the latest version from ThemeF ... Jquery warnings Jquery warnings: These warnings might make you think they slow down your site speed, but it's not actually the truth Th ...
Change some default text of theme You want to change some default text that cannot be changed by F-builder or admin -> content -> blocks I have a sugges ... In grouped product, there is no minus and plus icon I have a issue with grouped product Page, in qty there is text box only , i Need + and - Incremental button same like in con ... Pro tabs option are not working If the pro tabs is show as accordion all the time like that: You can fixed it by following the path: Store->Configura ... Getting Error in Ajaxlayernavigation module ERROR: Getting Error in Ajaxlayernavigation module, when trying to filter any attribute, it gave an error:<a href="Er ...
Custom style is not applied? Please note: You need to make sure that you chose the proper storeview (Eg: Default storeview). Then you need to clear cache ... Site Speed Up for WordPress Theme We recommend some following plugins: - WP Fastest Cache plugin to cache the site. - Au ... How to use external image path for home page banners and sliders. You can insert images which are from the internet by HTML code, please try referring our document here: https://www.ma ... How to add a CMS block in Home Page when Home Page is managed by front-end builder? Please copy this content: <div>widget type="MagentoCmsBlockWidgetBlock" template="widget/static_block/default.pht ...
How to use Megamenu extension in Claue theme on the magento2 Please refer this video for more detail, thanks Your configuration isn't applied onto front-end? Please check your server in advance, perhaps it's because of server cache or something Then please check again whether the c ... How to recover the default menu ID = 1? You can't create a new menu? Maybe it's because you deleted the default one whose ID is 1Step 1: go to your database -> Ch ... We are sorry, an error has occured while generating this content If you are encountering the error beyond, seem like you were editing content directly in Admin -> Content -> BlockInfac ...
Add custom class if you want to add custom class, you can do it by using F-builder. You can refer this article: https://www.mageso ... The Instagram images disappeared from the home page suddenly Please note that If you post a new image on instagram feed, the block on the site doesen't update correctly. I ... Why everything's empty on my homepage after I apply my backup package? You said that you'd applied again backup package several times Note: After restore everything from backup, you have 2 option ... No Pagination If you install the template and want to show pagination: Yes, you can config it in this section:
Notice color does not display in the category selection Errror: The notice color does not display in the category selection: https://www.loom.com/share/2e8c3f0000bd44d9b258236f78215 ... Image not showing in product single page In deed, If you want to show images in the single product pages, you must have 2 or more images. Y ... How to hide: "Only %1 left" It's default of new version magento. If you want to hide it, you can use this custom css: .product-info-stock-sku ... How to enable the GDPR Cookie You run command to enable the GDPR extension but it doesn't still show on your site? Don't worry because you have to enable C ...
How to install Full demo data Supro theme 1) You download the media, sql and quickstart page if you need here https://1drv.ms/u/s!Ap0ARM5alpqqgpFpHEWQ46TktMZpLw?e=C5K ... How to change the size of the product image You can go to admin -> MGS -> General Settings -> [Catalog] to change max width of product imageIf you wan ... You want to remove a section in footer? I want to explain a little: You disabled, for example, the Instagram footer section however these sections is divided ba ... Heading lines for each section on homepage The headings on your pre-built blocks have black lines on either side of them. We are trying to achieve the same effect on ...
Checkout page new design Checkout page we have revised the design. You can update the checkout page again with the following instructions: Enter cl ... Translate: I have read and agree to the website You can go to Appearance -> Customize -> WooCommerce -> Checkout -> In option Terms and conditions page -> Cho ... How to change the page title For Example: you want to change the cart page title " Shopping cart" to a other titleIf you want to change this problem, ... Get a CMS page content as home page content in my Magento 2 store with Claue theme? Problem: How to use a CMS page as home page without disabling front-end builder tool? Solution: You can choose ...
How to use Front-end builder with multiple store view ( website ) Now you complete a homepage on store view A, when you edit then click "Confirm" on the homepage, the content of the homepage ... Cannot add new font-awesome icon onto footer/header or front-end Question: I have changed one of the social icons in the footer to Snapchat. It seems to be there but the grey colouring ... Add the size charts in admin If you want to follow our standard size chart, please fix it here: "How to uninstall theme" details explaination We have recorded that there have been some clients who were not experts at magento struggled when trying to uninstall theme f ...
On the category page, the filters are scrolling with the page In this case if you want the filters don't scroll with the page, you need to customize because in fact that it's ou ... How to set the position of product If you want to set the position of product like ascending and descending or set it position-wise. You can make it ... How to add the tick box of terms and conditions on the check out page? You can go to Appearance -> Customize -> Addvanced -> Custom Css -> Enter Css input { -web ... How to add new page link to the megamenu This issue is often caused because you set the wrong url. You could check the url of that category first. Even, you have ...
Extended support but I cannot reply to tickets Sorry for the inconvenience but it's an annoying point of ticksy platform. Indeed you extended support and now you are able t ... Error message after Installing If you get the error is following:Please don't worry about it, because it's just a warning, and it does not affect any f ... How to enable mobile theme - Supro 1) Please go to admin CONTENT -> Configuration, edit a store view then set like this1) Go to MGS -> Theme Settings -> ... License WPBakery Page Builder, Ultimate Addon, Revolution Slider Hello, Note: The license of some premium plugins such as WPBakery Page Builder, Ultimate Addon, Revolution Slider can't acti ...
